[1. CALL TO ORDER]
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[2. DISCUSSION/POSSIBLE ACTION]
NUMBER TWO IS DISCUSSION, POSSIBLE ACTION.UH, TWO A TO RECEIVE A PRESENTATION ON UPDATES ABOUT QUAIL VALLEY GOLF COURSE OF A PRESENTATION BY DONNIE HAYES, DIRECTOR OF PARKS AND RECREATION.
UH, THANK YOU SO MUCH FOR ALLOWING ME THE OPPORTUNITY TO BE HERE.
UM, SO TONIGHT'S PRESENTATION, UM, I REALLY JUST WANTED TO GO OVER A COUPLE OF DIFFERENT THINGS.
UH, FIRST OF ALL, I WANTED JUST TO REVIEW A COUPLE OF THE LGC MANAGEMENT DOCUMENTS THAT WE HAVE OUT THERE, AND THEN ALSO, UM, DIVE INTO SOME MORE OF OUR FINANCIAL REVIEWS.
AND SO THE FIRST, THE FIRST DOCUMENT THAT, UM, I JUST WANTED TO HIGHLIGHT IS THE BYLAWS OF THE MISSOURI CITY RECREATION AND LEISURE LOCAL GOVERNMENT CORPORATION.
UM, THERE'S A COUPLE OF THINGS THAT I JUST WANTED TO POINT OUT.
UH, NUMBER ONE, ACCORDING TO THOSE BYLAWS, THE BOARD OF DIRECTORS IS MADE UP OF SEVEN DIRECTORS, OF COURSE, THAT IS THE ELECTED MEMBERS OF OUR CITY COUNCIL.
THE MAYORS, THE CHAIR OF THE BOARD OF DIRECTORS.
UM, OUR MAYOR, PRO TEM BECOMES THE VICE CHAIR OF THE BOARD OF DIRECTORS.
UM, THE CITY MANAGER IS BECOMES OUR CHIEF ADMINISTRATION, UH, ADMINISTRATIVE OFFICER, WHICH COMES THROUGH RESOLUTION R 22 DASH OH FOUR.
AND THEN THERE'S ALSO TWO OTHER POSITIONS THAT ARE BUILT INTO THOSE BYLAWS, OUR SECRETARY POSITION, AND THEN ALSO OUR TREASURER POSITION.
CURRENTLY, THE SECRETARY POSITION IS EMPTY, UM, AND WE DO NEED TO FILL THAT BY RESOLUTION.
UM, AND THEN WE WILL NEED TO FILL THE TREASURER POSITION, UM, HERE IN THE VERY NEAR FUTURE AS WELL.
UM, AND SO BOTH OF THOSE WILL BE COMING BACK BEFORE YOU GUYS IN A, UH, FUTURE MEETING, UM, AS A RESOLUTION TO BE ABLE TO FILL BOTH OF THOSE POSITIONS.
FURTHERMORE, UM, JUST TO FOCUS ON SOME OF THE DUTIES OF THE DIRECTORS.
NUMBER ONE, THEY WILL, YOU GUYS DO PERFORM THEM ACCORDING TO LAW.
UM, YOU HAVE THE OPPORTUNITY TO APPOINT AND REMOVE EMPLOYEE AND PRESCRIBE THE DUTIES OF THE OFFICERS, UM, OF THE LGC.
AND THEN YOU ALSO MEET ACCORDING TO THE BYLAWS, AND THOSE MEETINGS ARE EXPECTED TO BE REGULAR MEETINGS ONCE EVERY THREE MONTHS.
UM, A QUORUM, IT CONSISTS OF FOUR MEMBERS OR FOUR DIRECTORS.
AND THEN LAST THING IS, IS THAT THE BOARD OF DIRECTORS DOES HAVE THE ABILITY TO ACCEPT CONTRIBUTION GIFTS, BEQUESTS, UH, ET CETERA, ON BEHALF OF THE LGC.
AND SO THAT JUST GIVES YOU JUST A LITTLE BIT OF A RUNDOWN OF THE BYLAWS OF THE, UH, UM, LGC.
THE NEXT TWO DOCUMENTS THAT I JUST WANTED TO FOCUS ON IS ONE IS AN LGC RESOLUTION, WHICH IS RESOLUTION, UH, R 2303, WHICH FOCUSES ON, UM, BASICALLY TWO THINGS.
NUMBER ONE GIVES THE CITY MANAGER AS THE CHIEF ADMINISTRATION, UH, ADMINISTRATIVE OFFICER, THE AUTHORITY TO EXECUTE THE CONTRACT OF THE LGC, AND THEN ALSO REQUIRES THAT ALL OBLIGATIONS UNDER THAT LEASE ARE SUBJECT TO AN AN, AN ANNUAL BUDGET.
UM, THAT TAKES US TO THE NEXT THING, AND THE RESOLUTION AND THE CONTRACT ARE KIND OF CONNECTED BECAUSE OF THAT AUTHORITY THAT THE RESOLUTION GIVES.
UM, AND THEN YOU HAVE YOUR EXECUTED CONTRACT ITSELF.
NOW, THAT CONTRACT WAS CREATED TO CREATE SOME BASICS, UM, BASIC UNDERSTANDING BETWEEN THE CITY AND THROUGH AND THE LGC ON HOW TO OPERATE AND MANAGE THE GOLF COURSES.
THE TERM OF THAT GOES FROM JULY ONE TO SEPTEMBER 30TH, OR JULY 1ST, 2009 TO SEPTEMBER 30TH, 2026.
UM, WITH THAT, THERE ARE A COUPLE OF CLAUSES.
NUMBER ONE, THE CITY DOES TAKE CARE OF ALL FACILITY EXPENSES, AND YOU GO DOWN AND THERE'S AN APPENDIX A THAT SHARES WHAT THOSE EXPENSES WILL BE.
THEN ALSO IT TALKS ABOUT, UH, THE REQUIREMENT THAT LGC WHEN SELLING ALCOHOL HAS TO HAVE ALL THE APPROPRIATE PERMITS AND LICENSES TO DO SO.
AND THEN THE LAST THING JUST TO HIGHLIGHT IS THAT THE CITY WILL FUND ANY DEFICIT TO ENSURE THE SUSTAINABILITY OF THE CITY'S PROPERTY.
AND SO THOSE ARE JUST CO A COUPLE OF THE HIGHLIGHTS OF SOME OF THE, UM, DOCUMENTS THAT CREATE AND BUILD, UM, THE MANAGEMENT OF THE LGC.
BEFORE I DIVE INTO, UH, OUR FINANCIAL REVIEW, I JUST WANTED TO SEE IF THERE WERE, UM, ANY QUESTIONS, UNLESS YOU WANT ME TO KEEP GOING.
I MEAN, I SIGNED MY STUFF UP, BUT I WANT TO HEAR THE PRESENTATION IF YOU'LL 'CAUSE OTHERWISE, WE'LL BE HERE ALL NIGHT.
NEXT ONE GOES ON TO THE FINANCES.
SO, UH, AS WE'RE LOOKING AT THE FINANCES, JUST A BRIEF OVERVIEW.
A COUPLE OF MONTHS AGO, I CAME TO YOU GUYS AND SAID, LISTEN, UH, OUR EXPENDITURES
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WERE ABOUT $2.34 MILLION, AND OUR REVENUE WAS, UM, JUST OVER 2 MILLION.I WANTED TO GIVE YOU AN UPDATE.
SO THE DIFFERENCE BACK IN APRIL WAS ABOUT 200, JUST UNDER $300,000, UM, IN THE HOLE.
AND SO AS OF MAY 31ST, OUR EXPENDITURES ARE ABOUT 3.1, AND OUR REVENUES 2.99.
AND SO PUT, THAT PUTS US NOW AT A DIFFERENCE OF JUST ABOUT $146,000 IN THE HOLE.
SO WITHOUT A DOUBT, THE STAFF HAVE BEEN REALLY FOCUSING ON THOSE EXPENDITURES AND MAKING SURE THAT REVENUES ARE MOVING IN THE RIGHT DIRECTION, WHICH HAS REALLY BEGUN TO CUT THAT GAP, WHICH IS WHAT WE WANNA DO.
WE WANT TO GET TO THAT $0 NUMBER FOR US.
UM, NEXT, THERE'S JUST A, JUST A BRIEF OVERVIEW OF SOME OF THE PROGRAMS OR THE AREAS IN THE, UM, GOLF COURSE.
WE'RE LOOKING AT OUR OPERATIONS, OUR FOOD AND BEVERAGE CART SERVICE, WHICH IS OUT ON THE COURSE, OUR PRO SHOP.
UM, THE RANGE, THE GRILL AND THE CATERING.
THESE ARE SOME OF THE AREAS THAT WE REALLY FOCUS ON LOOKING AT THOSE REVENUE CYCLES AND LOOKING AT THE EXPENSES AND TRYING TO MAKE SURE THAT, THAT WE'RE MEETING THOSE.
AND, UH, COUPLE OF ONES THAT I JUST WANNA POINT OUT, YOU LOOK AT YOUR GOLF OPERATIONS TWO MONTHS AGO, UM, WE WERE ACTUALLY IN THE HOLE IN THOSE GOLF OPERATIONS.
WE'VE NOW GOTTEN TO A POINT WHERE, UM, OUR REVENUES ARE ABOVE OUR EXPENSES.
WE'RE REALLY EXCITED TO SEE THOSE, THOSE NUMBERS CONTINUE TO GROW.
UM, WE LOOK AT THE PRO SHOP, THE PRO SHOP, THE EXPENSES ARE ABOVE, UM, OUR REVENUES YEAR TO DATE.
AND SO THAT'S AN AREA WHERE WE REALLY NEED TO FOCUS ON.
WE REALLY NEED TO BE ABLE TO DO MORE EVENTS, NEW ACTIVITIES, AND REALLY BE ABLE TO FOCUS ON THE EXPENSES VERSUS THOSE REVENUES AND START BRINGING THAT NUMBER CLOSER TOGETHER.
BUT THAT'S A, JUST A QUICK OVERVIEW OF THE, UM, EXPENSES AND FINANCES.
LAST MONTH, I SHOWED YOU SOME GRAPHS ON THE GOLF SIDE.
THIS MONTH I WANTED TO START OFF WITH OUR FOOD AND BEVERAGE SIDE, LOOKING AT A THREE YEAR, UM, REVIEW OF WHERE OUR, UM, OUR REVENUES ARE FOR THAT FACILITY OR FOR OUR EVENTS.
AND AS YOU CAN SEE ON THE GREEN LINE, WE'VE REALLY SPENT THIS LAST, YOU KNOW, SIX MONTHS, UM, MAINTAINING A VERY STEADY PACE.
AND THAT'S ACTUALLY ONE OF THE GOALS OF THE STAFF, IS TO MAKE SURE THAT, THAT WE'RE NOT HAVING A HUGE DROP LIKE WE DID IN 2023 IN JUNE.
AND SO THAT'S SOMETHING THAT WE'RE LOOKING AT.
WE'RE LOOKING AT THOSE THREE MONTH PROJECTIONS AND REVENUES AND SAYING, OKAY, WHERE ARE WE AT? WHERE, WHAT IS THE NUMBER OF EVENTS THAT WE HAVE IN THE COMING MONTHS? AND HOW ARE WE ADDRESSING THOSE TYPES OF SITUATIONS? UM, NEXT IS THE GRILL.
UM, WE, WE HAVE CONSIST BEEN VERY CONSISTENT WITH THE GRILL.
UH, YOU'RE LOOKING AT A DOWNWARD TREND AS WE'RE LOOKING AT THE, UH, END OF MAY, UH, MOVING INTO JUNE.
AND SO THAT'S AN AREA WHERE WE REALLY WANNA FOCUS ON, IN, IN JUST A SECOND.
I'LL TALK TO YOU ABOUT SOME WAYS THAT WE'RE GOING TO BE ABLE TO ADDRESS THAT.
UH, ONE OF THE WAYS IS BY HAVING A WEEKLY RECAP FROM OUR FOOD AND BEVERAGE.
UM, WE'VE WORKED WITH OUR FOOD AND BEVERAGE DIRECTOR TO BE ABLE TO FOCUS ON A WEEK TO WEEK SCHEDULE, WHAT IS HAPPENING, WHAT IS HAPPENED IN THE PAST WEEK, WHAT ARE OUR GRILL SALES, WHAT ARE OUR EVENT SALES? UM, WHAT WHAT ARE SOME OF OUR TOP SELLERS? WE WANT TO KNOW WHAT THOSE ARE SO WE CAN FOCUS ON THOSE.
OF COURSE, AS YOU CAN SEE, A COUPLE WEEKS AGO, THE ANGUS BURGER WAS OUR TOP SELLER.
UM, TITO'S WAS OUR TOP ALCOHOL, UM, THAT WE SOLD AS WELL.
OVER THE LAST
SOME OF THE THINGS THAT WE'RE REALLY FOCUSED ON, UM, OVER THE NEXT 30 DAYS, WE'LL BE CREATING A BRAND NEW MENU FOR THE FOOD AND BEVERAGE FOR, FOR THE GRILL SPECIFICALLY.
ONCE THAT MENU IS CREATED, WE'RE GONNA SPEND THE NEXT TWO MONTHS AFTER THAT DOING A FAIR AMOUNT OF RESEARCH ON IT, UM, DOING SOME TASTINGS WITH THE COMMUNITY AND REALLY TRYING TO GET SOME OPINIONS ON, ON THAT NEW MENU BEFORE WE FULLY ROLL THAT OUT.
NEXT, WE'RE ALSO LOOKING AT TRACKING OUR TRENDS.
WE NEED TO KNOW WHAT OUR DAILY REVENUE IS.
WE NEED TO KNOW THE NUMBER OF MEALS ARE THAT ARE SERVED.
WE HAVE TO LOOK AT OUR DAILY CUSTOMER ACCOUNT.
UM, WE, AND WE NEED TO KNOW WHAT OUR TOP SELLERS ARE.
THESE ARE CRITICAL FOR US TO BE ABLE TO KNOW HOW WE'RE TRACKING AND HOW WE'RE TRENDING.
UM, OF COURSE, NEXT 30 DAYS, WE WILL BE ONLINE WITH A GRUBHUB, UM, OR AN UBER EATS OR ONE OF THOSE POSITIONS.
WE'RE ACTUALLY GONNA GO OUT WITH A SURVEY TO THE COMMUNITY AND FIND OUT WHAT THE TOP ONE OF THOSE THREE ARE SO THAT WAY WE CAN FOCUS SPECIFICALLY ON, ON SIGNING UP WITH ONE AT A TIME AND FOCUS ON
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THE TOP ONE IN THE COMMUNITY CURRENTLY.SO THAT WAY WE'RE NOT DUMPING OURSELVES INTO THREE DIFFERENT ADDITIONAL PARTNERS.
UM, WE REALLY WANNA MAKE SURE THAT WE'RE EFFECTIVE, UM, AND, AND PROFESSIONAL WHEN WE MAKE THAT CHANGE.
THE NEXT ONE IS, UM, IN THE NEXT 30 DAYS, WE WILL BE INCREASING OUR BAR HOURS ON FRIDAYS AND SATURDAY NIGHTS, AND HAVING A LATE NIGHT BAR MENU THAT'LL BE FOCUSED SPECIFICALLY ON, ON YOUR TYPICAL BAR FOODS, BUT WE'LL ALSO MINIMIZE THE NUMBER OF STAFF THAT WILL BE HAVING TO WORK ON AT THE BAR AS WELL.
UM, WE'RE STANDARDIZING OUR MARKETING PLAN.
WE'RE REALLY FOCUSED ON PARTNERING WITH COMMUNITY GROUPS.
WE'RE GONNA START DOING OUR FIRST FRIDAY EVENTS.
UM, THE OLYMPICS ARE COMING UP, AND SO WE'RE GONNA BE DOING SOME EVENTS AROUND THE OLYMPICS, A LOT OF PATIO, UM, MEALS, FOCUSING ON WATCHING THE OLYMPICS, CHEERING AS A, AS A GROUP TOGETHER, THE NBA FINALS ARE THERE.
AND THEN LASTLY, ONE OF THE THINGS THAT WE'RE ALSO DOING IS REALLY LOOKING AT THOSE THREE AND SIX MONTH TRENDS, ESPECIALLY IN THE EVENTS AND CATERING, AND MAKING SURE THAT WE'RE TARGET MARKETING TOWARDS THOSE SLOWER MONTHS.
SO THAT WAY WE CAN REALLY FOCUS ON BRINGING IN ADDITIONAL EVENTS, UM, DURING THOSE TIMES.
ANOTHER THING THAT WE ARE FOCUSED ON IS SERVICE.
WE NEED TO MAKE SURE THAT OUR SERVICE STANDARDS ARE REALLY HIGH.
AND SO ONE OF THE WAYS IN WHICH WE HAVE BEGUN OVER THE LAST WEEK OR SO IS CREATING SERVICE AUDITS OR SERVER AUDITS.
OUR MANAGEMENT STAFF ACTUALLY SIT IN THE GRILL AND EVALUATE OUR STAFF DURING THEIR SHIFTS, FOCUSING ON, UM, THEIR EXPERIENCE, FOCUSING ON THE CUSTOMER EXPERIENCE, FOCUSING ON HOW THOSE PEOPLE ARE GREETED, WHAT THE CLEANLINESS OF THE AREA IS, AND REALLY TRYING TO PINPOINT THOSE AREAS THAT WE ARE DEFICIENT IN.
AND THEN BEING ABLE TO TAKE THAT DEFICIENCY AND SAYING, OKAY, WE'RE GONNA CREATE TRAININGS TO BE ABLE TO IMPROVE THAT.
NEXT THING, GOING TO THE GOLF SIDE, UM, LAST TIME I WAS HERE, I TOLD YOU THAT, UH, WE'VE SET A COUPLE OF GOALS FOR GOLF.
NUMBER ONE, WE WANT TO AVERAGE AT LEAST 5,000 ROUNDS ON OUR TWO COURSES.
AND THEN NUMBER TWO, WE WANT MAKE SURE THAT OUR AVERAGE REVENUE PER ROUND IS AT $37 RIGHT NOW.
UM, WE'RE WELL ABOVE THAT 5,000, UM, ROUND GOAL, UM, WHICH IS REALLY EXCITING.
AND SO WE'RE CONTINUING TO LOOK AT WAYS TO MAKE SURE THAT WE ARE GETTING PEOPLE ON THE COURSE AND DOING IT AS EFFECTIVE, EFFECTIVELY AS POSSIBLE.
THE NEXT ONE IS LOOKING AT THAT AVERAGE REVENUE PER ROUND.
UM, WE HAVEN'T QUITE MET THAT SET $37 GOAL YET, UM, BUT WE'RE, WE'RE RIGHT THERE AND WE'RE KEEPING ON PUSHING, LOOKING AT OUR COSTS AND SAYING, OKAY, HOW ARE WE DOING THAT? ONE OF THE WAYS THAT ONE OF THE THINGS THAT WE'RE CURRENTLY LOOKING AT IS LOOKING AT THE NUMBER OF COMP ROUNDS THAT ARE HAPPENING ON THE COURSE AND HOW THAT AFFECTS DIRECTLY AFFECTS THIS REVENUE NUMBER AS WELL.
UM, AND THEN I ALSO WANTED TO JUST SHARE WITH YOU THE PRO SHOP REVENUE.
UM, I SHOWED IT AT THE BEGINNING, UM, THAT BREAKDOWN OF OUR EXPENSES TO REVENUE AND SAID THAT THE PRO SHOP IS AN AREA THAT WE REALLY NEED TO FOCUS ON.
AND AS YOU CAN SEE, YOU CAN SEE THAT OUR REVENUE NUMBERS, UM, HAVE DROPPED OVER, UM, THE LAST COUPLE OF YEARS AND WE'RE NOT WHERE WE ACTUALLY NEED TO BE.
AND SO WE'RE BEGINNING TO LOOK AT WHAT ARE OUR TOP SELLERS IN THE PRO SHOP, HOW DO WE FOCUS ON THAT AND HOW DO WE ADDRESS THAT DEFICIT? ONE OF OUR TOP SELLERS CURRENTLY IS OUR CLUBS.
UM, WHEN WE HAVE A TRY IT OR AND BUY IT EVENT, WE SEE A SIGNIFICANT INCREASE IN THE NUMBER OF CLUBS THAT WE SELL BECAUSE PEOPLE ARE OUT THERE TRYING THE NEW NEWEST CLUB, TITLEIST JUST CAME OUT WITH A BRAND NEW CLUB OVER THE NEXT COUPLE OF WEEKS, WE'RE GONNA HAVE A TRY IT AND BUY IT EVENT.
AND IT'S A GREAT OPPORTUNITY FOR PEOPLE TO GET THEIR HANDS AND REALLY EXPERIENCE THESE NEW CLUBS.
AND SO THOSE ARE, THAT'S ONE OF THE WAYS IN WHICH WE ARE GONNA BE FOCUSING ON INCREASING REVENUE.
SO AS YOU SEE THERE WHERE IT SAYS COMMUNITY SALES EVENT, WE'RE GONNA HAVE, UM, INCREASED TRY AND BUY EVENTS.
ALSO, OUR FIRST FRIDAY EVENT THAT WE'RE DOING, UM, WILL BE A GREAT OPPORTUNITY FOR THE PRO SHOP TO BE ABLE TO HAVE SALES AND BE ABLE TO GET PEOPLE IN TRYING NEW CLOTHING AND ALSO THE CLUBS AS WELL.
UM, SO WE'RE LOOKING AT THESE GOLF OPERATIONS, WE'RE MAKING SURE WE'RE MEETING OUR GOALS.
WE'RE LOOKING AT WAYS TO INCREASE MARKETING AND STANDARDIZING THAT ACTUAL MARKETING PLAN.
WE WANT PEOPLE ON THAT COURSE.
THE MORE PEOPLE WE HAVE ON THE COURSE, THE MORE PEOPLE IN THE, IN THE PRO SHOP, THE MORE BALLS THAT WE SELL, THE MORE CLUBS THAT WE SELL.
UM, NEXT THING THAT WE ALSO WANNA DO IS WE WANNA FOCUS ON A STAY AND PLAY PARTNERSHIP.
WE HAVE HOTELS IN THIS COMMUNITY AND IT REALLY SHOULD BE AN OPPORTUNITY FOR US TO ATTRACT PEOPLE HERE AND ATTRACT THEM TO ONE
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OF THE BEST GOLF COURSES IN FORT BEND COUNTY.AND SO IT'S A GREAT OPPORTUNITY FOR THAT TYPE OF A PARTNERSHIP FOR PEOPLE TO STAY OVERNIGHT AND THEN COME PLAY OUR COURSE.
UM, WE'RE PRIORITIZING OUR STAFFING LEVELS AND TRAINING AS WE SHOWED THROUGH OUR, OUR, UM, OUR EVALUATIONS.
AND THEN THE LAST THING IS, IS WE'RE REALLY LOOKING AT STANDARDIZING OUR MAINTENANCE LEVELS ON THE GOLF COURSE ITSELF.
THAT IS PROBABLY ONE OF OUR LARGEST EXPENSES.
AND SO WE REALLY NEED TO MAKE SURE THAT WE UNDERSTAND, UM, HOW TO EFFECTIVELY PROVIDE THAT SERVICE ON THE COURSE.
AND THEN MORE IMPORTANTLY, MAKE SURE THAT WE'RE LIVING UP TO THAT, THAT MAINTENANCE LEVEL.
I DID WANNA SHARE WITH YOU GUYS JUST A BRIEF BREAKDOWN OF OUR TOP 10 ACCOUNTS PAYABLE.
UH, YOU'RE LOOKING AT, UM, OUR BRIGHTVIEW GOLF MAINTENANCE.
LIKE I SAID, OUR NUMBER ONE EXPENSE IS THAT MAINTENANCE ON THE GOLF COURSE.
AND THEN YOU HAVE BENNY KEITH, OUR FOOD PROVIDER, PNC EQUIPMENT FINANCE, WHICH IS, UM, THE LEASE OF OUR GOLF CARTS, UM, BLUE CROSS BLUE SHIELD, SO AN EXPENSE FOR INSURANCE FOR OUR STAFF.
A CUSH NET COMPANY, WHICH IS THE OWNER OF A TITLEIST.
WE SELL A LOT OF TITLEIST GOLF BALLS.
UM, AND THEN YOU HAVE CISCO ALSCO, WHICH DOES A LOT OF OUR LINENS.
UM, OUR, OUR, OUR ENERGY CONSUMPTION, OF COURSE, UH, INSURANCE.
UH, YELLOWSTONE LANDSCAPING IS, UH, ROUNDS OUT OUR TOP 10.
UM, LASTLY, I JUST WANTED TO SHARE WITH YOU KIND OF WHERE WE'RE WE'RE HEADED.
NEXT THING FOR US IS TO CONTINUE TO DEVELOP OUR POLICIES AND PROCEDURES, UM, BEING ABLE TO FOCUS ON THESE TRENDS, BUT MAKING SURE THAT WE ACTUALLY HAVE A PROCESS THAT EACH ONE OF US CAN FOLLOW AND STAND UP TO.
UM, WE'RE DOING WEEKLY STAFF REVIEWS OF OUR FACILITY GOALS, SO THAT WAY WE KNOW THAT WE ARE MEETING THE GOALS THAT WE'VE SET FOR OURSELVES AND READDRESSING AND REASSESSING.
UM, WE WE'RE WORKING CURRENTLY ON PRESENTING OUR FY 25 LGC BUDGET, WHICH DOES INCLUDE AN ASSISTANT GM OVER OPERATIONS.
AND THEN LASTLY, WE ARE PLANNING A SITE VISIT TO THE CITY OF FRISCO AND THE PGA HEADQUARTERS.
'CAUSE WE REALLY WANT TO FOCUS ON BEST PRACTICES.
WE WANT TO MAKE SURE THAT OUR GOLF COURSES MEETING THE TRENDS OF GOLF COURSES, WE WANT TO MAKE SURE THAT WE ARE AND CONTINUE TO BE THE BEST GOLF COURSE IN FORT BEND COUNTY AND IN THE HOUSTON REGION.
UM, AND SO THAT IS THE END OF MY PRESENTATION.
BEFORE WE JUMP ONTO QUESTIONS, I JUST WANT TO RECOGNIZE THAT, UH, OUR CITY ATTORNEY STARTED HER, UH, INTERNSHIP PROGRAM AND JOB SHADOW YES.
AND WE HAVE OUR FIRST, UH, PERSON WHO'S HERE, SHE'S BEEN PART OF MYC, UH, SHE WAS THE PRESIDENT OF MYCI THINK LAST YEAR AND FINISHED IT OFF THIS YEAR.
AND I THINK YOU, UH, GRADUATED HIGH SCHOOL AND WE'LL BE GOING TO U OF H.
AND THIS IS HOW IT REALLY GOES DOWN, RIGHT?
I'M GOING TO TURN IT OVER TO COUNCIL MEMBER BTI.
UM, THANK YOU, UH, DONNIE FOR THE PRESENTATION.
I HAD A COUPLE OF QUESTIONS BEFORE I MAKE SOME COMMENTS.
UM, YOU MENTIONED ABOUT THE SECRETARY AND TREASURER POSITIONS.
UM, SO I, I GUESS A QUESTION FOR IJOY.
SO WHOMEVER, UH, RELATIVE TO THOSE POSITIONS, ARE THOSE TYPICALLY GONNA BE STAFF POSITIONS OR STAFF MEMBERS THAT HOLD THOSE POSITIONS? I KNOW IN THE PAST THEY HAVE BEEN.
UM, JUST WANTED TO KNOW WHEN YOU SAY THAT'S GONNA COME BEFORE US, I WANNA KNOW IN ADVANCE WHAT WE NEED TO BE THINKING ABOUT AS IT RELATES TO MAKING THAT DECISION.
YEAH, I WOULD LOVE FOR ANGEL AND I HAVE TALKED ABOUT IT, I WOULD LOVE FOR ANGEL TO ADDRESS THAT IF SHE WOULD.
I THINK WHAT THE, WHAT THE, UM, BYLAWS STATE IS YOU HAVE THE OPTION OF APPOINTING, UM, THOSE POSITIONS IF YOU CHOOSE TO DO SO.
SO THAT'S UP TO YOU AS A BODY TO DETERMINE IF YOU WANT TO FILL THOSE POSITIONS.
THE QUESTION IS WHAT HAVE FILLED, WE HAVE FILLED THE TREASURER POSITION, UM, WITH THE FINANCE DIRECTOR.
AND SO THAT IS ONE, ONCE THAT POSITION IS FILLED, WE WOULD COME BACK WITH THE RESOLUTION.
UM, IF THAT IS YOUR DESIRE TO FILL THAT WITH THE FINANCE DIRECTOR AND WHO, WHO HELD THE SECRETARY POSITION IN THE PEN THAT I'M NOT AWARE OF, ARE YOU AWARE? UH, I BELIEVE THE CITY ATTORNEY'S OFFICE HELD THAT POSITION, UH, AT THE OUTSET, UH, I WOULD HAVE TO GO BACK AND LOOK TO SEE WHO'S CURRENTLY HOLDING IT, BUT IT HAS BEEN THE CITY ATTORNEY'S OFFICE HOLDING IT.
HOWEVER, THE CITY SECRETARY'S OFFICE DOES PROVIDE THE MINUTES AND PREPARES THE AGENDAS.
UM, YOU KNOW, IN ADDITION TO HER OTHER, UH, DUTIES FOR THE, THE REASON I'M SAYING THAT IS IT'S GONNA APPEAR ON OUR AGENDA.
IT'S GONNA COME BEFORE US, AND WE'RE GONNA SIT HERE FOR AN HOUR DELIBERATING ON WHO SHOULD BE IN THAT POSITION OR NOT.
AND THEN WE'LL KICK IT DOWN THE ROAD AND SAY, BRING IT BACK.
SO I WANT TO KNOW IF STAFF GONNA MAKE
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A RECOMMENDATION OR ARE YOU JUST PUTTING THIS IN OUR LAP? NO, NO, ABSOLUTELY, ABSOLUTELY.WE WOULD MAKE A RECOMMENDATION IF YOU CHOOSE.
YOU DON'T HAVE TO FILL THOSE POSITIONS.
WE WILL GO ABOUT THE NORMAL COURSE OF BUSINESS, WHICH IS THE CITY SECRETARY'S OFFICE WILL DO THE MINUTES, WE'LL DO THE AGENDAS, AND THAT CAN GO ON INDEFINITELY.
IF YOU WANT TO ABIDE AND, AND APPOINT SOMEONE IN THAT, THEN STAFF WILL COME BACK WITH A RECOMMENDATION.
BUT FOR PURPOSES OF DISCUSSION, WHAT WE WILL COME BACK WITH WHEN WE HIRE A FINANCE DIRECTOR IS A THAT RESOLUTION TO APPOINT THAT PERSON AS A TREASURER BECAUSE THERE ARE DEFINITELY RESPONSIBILITIES THAT NEED SOMEONE IN THAT POSITION TO DO.
THE OTHER QUESTION THAT I HAD WAS SURROUNDING YOUR, UH, STATEMENT ABOUT ACCEPTING CONTRIBUTIONS.
I GUESS THIS IS ANOTHER E JOY'S QUESTION, UM, ON BEHALF OF THE LGC, WHAT DOES THAT ACTUALLY MEAN? BECAUSE I, I JUST DON'T WANT US, I I NEED TO UNDERSTAND, ARE YOU SAYING THAT THESE ARE CONTRIBUTIONS THAT GO TO LGC OR TO THE DIRECTORS OF LGC? I JUST WANNA MAKE SURE I'M CLEAR.
WE JUST HAD A WONDERFUL ETHICS TRAINING ON MONDAY, SO I WANNA THAT ONE UP.
RIGHT? AND SO, OH, IF YOU, I'M, I'M HAPPY TO, YOU'RE WELCOME TO AS WELL, JOYCE.
THAT WOULD BE FOR THE LGC, THEY WOULD NOT BE INDIVIDUAL CONTRIBUTIONS.
HOWEVER, UH, THE CITY HAS CREATED THE MISSOURI CITY PARKS FOUNDATION, WHICH IS A 5 0 1 C3, A NONPROFIT, WHICH ALSO RECEIVES CONTRIBUTIONS ON BEHALF OF THE CITY'S PARKS.
AND IT HAS FACILITATED, UH, CONTRIBUTIONS FOR, UM, THE GOLF COURSE AS WELL AS OTHER PARKS IN THE CITY.
IF I COULD KNOW TO ADD TO THAT, UH, THE, UH, QUE VALLEY, UM, UH, LADIES GOLF ASSOCIATION HAS HAD, UH, GOLF TOURNAMENTS FOR THE LAST 10 YEARS.
UH, THAT IS FOR THE FIRST TEE AT QUAIL VALLEY.
SO I THINK THAT'S A DONATION THAT'S SHOWN ON THE, UH, ON THE BOOKS.
SO IT'S, IT'S THOSE TYPES OF, OF, UH, ACTIVITIES THAT, UH, WHERE THERE'S A REAL GOAL TO, UH, TO MEET.
AND, UH, WE HAVE PEOPLE WHO LIKE THE, UH, UH, LADIES GOLF ASSOCIATION, WHICH, UH, TAKES THE EFFORT TO PUT ON GOLF TOURNAMENTS AND SEND ALL OF THE, UH, PROFITS OVER TO THAT.
THAT'S PARTICULAR WELL, I JUST DIDN'T WANT ANYBODY, UH, TO MISINTERPRET WHAT THAT THAT STATEMENT COULD HAVE MEANT.
SO I WANTED CLARITY AND THE PUBLIC FOR THE PUBLIC ALSO ON FACEBOOK.
UM, SO SOME OF MY, THE POINTS THAT I WANTED TO MAKE, UM, ONE, I FEEL LIKE THE LGC NEEDS TO HAVE SOMEONE RUNNING IT THAT ACTUALLY IS RETAIL MANAGEMENT EXPERIENCE.
THEY DON'T NECESSARILY, I DON'T NECESSARILY THINK THAT THEY HAVE TO BE A GOLF PRO, RIGHT? MM-HMM.
UH, I FEEL LIKE THAT'S A PLUS.
BUT IF YOU'RE A GOLF PRO, BUT YOU DON'T KNOW HOW TO RUN A BUSINESS, THEN WE DON'T, I DON'T THINK THAT'S A, A SMART MOVE FOR US TO, TO HAVE A PERSON IN THAT POSITION THAT DOESN'T HAVE THAT, THAT ACUMEN.
UH, AND I WANNA SAY THANK YOU FOR THE SITE VISIT, UH, COMMENT ABOUT GOING TO FRISCO.
I ALSO WOULD ENCOURAGE YOU TO VISIT OTHER COURSES IN THE REGION, UH, AND IN THE HOUSTON AREA BECAUSE, UM, THEY ALSO ARE VISITED HEAVILY.
'CAUSE WE DON'T WANT JUST PEOPLE FROM OUT OF TOWN.
WE DO, BUT WE WANT PEOPLE LOCALLY AS WELL.
'CAUSE THERE'S A LOT OF PEOPLE IN THE GREATER HOUSTON AREA THAT GOLF REGULARLY FOUR TO FIVE TIMES A WEEK, THEY TAKE THEIR CLIENTS TO, TO VARIOUS COURSES OR JUST FOR RECREATIONAL PURPOSES THEMSELVES.
SO I JUST THINK IT WOULD BE IMPORTANT TO VISIT COURSES LIKE BLACK HORSE OR, UM, YOU KNOW, HERMAN PARK OR PLACES LIKE THAT.
UM, THE OTHER THING, UM, THAT I WANTED TO POINT OUT WAS ON THE TOURNAMENTS I WAS VISITING WITH A, A RESIDENT, UM, WHO ACTUALLY FREQUENTS THE GOLF COURSE AND PLAYS REGULARLY.
AND THEY MENTIONED THAT ON BUSY TOURNAMENT DAYS AND TIMES WHERE THEY PLAY BECAUSE OF THE LACK OF STAFF AND THE, AND THE PRO SHOP, THEY'VE SEEN PEOPLE, UH, WALK AWAY WITH ITEMS. UH, AND SO I DON'T KNOW WHAT OUR SECURITY MECHANISMS AND THINGS ARE TO PREVENT, UH, THEFT.
UM, BUT, YOU KNOW, IF YOU HAVE ONE PERSON WORKING THE PRO SHOP AND IT'S A BUSY TOURNAMENT GOING ON, I MEAN, YOU KNOW, YOU CAN'T WATCH EVERYBODY.
AND SO I JUST WANT TO MAKE SURE THAT WE HAVE SOME, SOMETHING IN PLACE TO ENSURE THAT, UH, WE'RE NOT LOSING ANY REVENUE.
AND THAT'S NOT A CONTRIBUTING FACTOR TO OUR, UH,
UM, TWO OTHER POINTS ON THE, UH, GRILL.
AND I'M, I'M HAPPY TO HEAR THAT YOU'RE CONSIDERING NEW FOOD OPTIONS.
[00:25:01]
CONSIDERATION.I THINK IT WOULD BE HELPFUL TO ASK THE, THE PATRONS OR THE COMMUNITY WHAT THEY WOULD LIKE, UH, TO SEE.
BUT I THINK THAT IS EVEN MORE SO, UM, IMPORTANT FOR THE CATERING OR FOR, FOR EVENTS.
UH, I'VE BEEN SOMEWHAT UN UNDERWHELMED AT TIMES WHEN I'VE GONE TO CERTAIN EVENTS, UH, WHETHER, WHETHER THEY BE, UH, LUNCHEONS OR DINNERS, UM, WITH THE FOOD SELECTION, UM, WHETHER IT BE BY TASTE OR JUST THE OPTIONS ITSELF.
SO, UH, AND I'VE HEARD THAT FROM MANY, UH, OTHER INDIVIDUALS ALSO.
SO I, I'M, I'M HAPPY TO HEAR THAT, THAT THEY'RE GONNA BE SOME, SOME ADDITIONAL OPTIONS TO CONSIDER.
UH, AS WELL AS I'M, I'M, I'M HAPPY ABOUT THE CONSIDERATION OF THE UBER EATS, DOORDASH OR GRUBHUB, WHATEVER WE USE, UH, TO, TO START THAT.
I THINK THAT IT WILL BE SOMETHING IMPORTANT AND GOOD TO, IF YOU WANT TO GET PEOPLE COMING, CREATE SOMETHING, UH, VIBRANT, EXCITING, YOU KNOW, YOU CAN HIRE A DJ, YOU KNOW, DO SOMETHING ONCE A WEEK, ONCE A MONTH, SOMETHING LIKE THAT TO GET PEOPLE FAMILIAR WITH IT AND GET PEOPLE THERE, UH, AND OFFER HAPPY HOUR PRICING FOR SELECT TIME FRAME, YOU KNOW, FOUR TO SIX OR, YOU KNOW, I DON'T KNOW, BUT JUST TO GIVE WHATEVER YOUR, YOUR SLOPE PERIODS ARE.
UH, THAT WOULD BE SOMETHING, UM, UH, I WOULD, I WOULD CONSIDER.
AND, UM, MARKETING, I DON'T KNOW WHAT OUR PLANS ARE, MARKETING FULLY ARE, BUT YOU KNOW, PEOPLE JUST NEED TO KNOW ABOUT IT.
THERE'S A LOT OF PEOPLE IN OUR CITY ITSELF THAT DON'T KNOW THEY CAN COME GET A GOOD BREAKFAST OR COME, UM, YOU KNOW, GET, UH, GET A BUNCH OF TITO'S AND, AND DRIVE THE PRICE OF TITO'S, UH, AT THE, AT THE GRILL.
BUT I THINK IT'S IMPORTANT THAT WE FOCUS ON MARKETING AS WELL, WHICH IS WHY THAT PERSON THAT WE HIRE NEEDS TO HAVE THAT TYPE OF A, A BACKGROUND AND EXPERIENCE, IN MY OPINION.
RECOGNIZING DIRECTOR BROWN MARSHALL, THANK YOU SO MUCH.
UH, THANK YOU FOR THE PRESENTATION.
I WANTED TO ASK IF I COULD GET A COPY OF THE LGC CONTRACT, PLEASE.
THE, UM, THE BYLAWS, THE RESOLUTION, AND ALSO THE CONTRACT SHOULD HAVE BEEN, UM, ATTACHED TO THE AGENDA.
BUT, SO, BUT IF NOT, LET ME KNOW AND I'M HAPPY TO GET THAT FOR YOU.
AND, AND I WAS JUST KIND OF CURIOUS WITH REGARD, HOW DID YOU COME UP WITH THE GOALS? BECAUSE I NOTICED THAT YOU SAID YOU GUYS SET STAFF GOALS, YOU HAVE WEEKLY GOALS.
WHERE ARE YOU COMING FROM WITH THOSE GOALS? YEAH, SO ON, ON EACH ONE OF THOSE GOALS, WE LOOK AT A COUPLE OF DIFFERENT THINGS.
NUMBER ONE, WE LOOK AT WHAT OUR BUDGET IS.
UM, AND SO NUMBER ONE, WE'RE TRYING TO MAKE SURE THAT, THAT AS A FACILITY WE'RE AT LEAST BREAKING EVEN.
AND SO WHEN, WHEN YOU LOOK AT THAT AS YOUR UMBRELLA MM-HMM,
UM, AND THEN ALSO WE START TALKING TO OTHER PGA PROFESSIONALS.
UM, WE'VE REACHED OUT TO A COUPLE OF EXECUTIVES WITH, UM, THE CORPORATION TROON, WHICH DOES A LOT OF, UH, GOLF MANAGEMENT, UM, COURSES, AND STARTED ASKING THEM WHAT'S THE TYPICAL GOALS, UM, OR THE, THE, THE MINIMUMS THAT ARE EXPECTED WHEN IT COMES TO ROUNDS AND TO, UM, LOOKING AT, UH, THE, UM, AVERAGE REVENUES.
AND SO THE, GOING BACK TO THOSE BEST PRACTICES WE'RE ASKING, WE'RE ASKING THAT QUESTION FROM THE PROFESSIONALS AS WELL, SO WE CAN HIT OUR BASELINES TOO.
AND SO WE'RE REALLY LOOKING AT REVENUE, LOOKING AT BEST PRACTICES, AND THEN ALSO LOOKING AT OUR TRENDS TOO, TO MAKE THOSE GOALS.
UM, WITH REGARDS TO, UM, CAN SOME OF THE NEW IMPLEMENTATIONS THAT YOU SPOKE ABOUT EARLIER IN THE PRESENTATION, UM, WILL YOU HAVE A TRACKING MECHANISM SO THAT WE COULD MAKE A DETERMINATION ON IF THEY'RE WORKING OR IF THEY ARE NOT? AND WOULD THAT PURELY BE BASED ON FINANCIAL, YOU KNOW, SEEING AN INCREASE IN REVENUE? OR IS THAT ALSO BASED ON TASTE AND LOOK AND HOW DOES THE COMMUNITY FEEL ABOUT IT AS WELL? IT'S GONNA BE COMBINA, UH, COMBINATION OF BOTH OF THOSE THINGS.
AND SO WE WANT TO KNOW WHAT THE COMMUNITY'S FEELING, ARE THEY HAPPY WITH THESE TYPES OF EVENTS? ARE THEY HAPPY WITH, UM, THE SERVICE THAT THEY'RE RECEIVING? AND WE HAVEN'T BEEN ASKING THOSE QUESTIONS AND WE NEED TO BEGIN ASKING THOSE QUESTIONS FOR SURE.
UM, AND SO WHEN WE LOOK AT THESE TYPES OF EVENTS, FOR EXAMPLE, THE FIRST FRIDAY EVENT MM-HMM.
[00:30:01]
WITH A LOCAL REALTOR WHO WILL BE SPONSORING LIVE BANDS THAT'LL BE PERFORMING ON THE FIRST FRIDAY OF EVERY SINGLE MONTH.UM, AND SO THAT WON'T BE A COST TO US FOR THE, FOR THE MUSIC, BUT THEN WE'LL DO ADDITIONAL ACTIVITIES, HAVE SPECIALS, DRINK SPECIALS, THOSE TYPES OF THINGS TO REALLY TIE IT ALL TOGETHER IN A NICE LITTLE BOW.
AND WE'LL BE LOOKING AT THE REVENUE STREAM, WE'LL BE LOOKING AT THE NUMBER OF PEOPLE THAT ARE ATTENDING, UM, BECAUSE THERE ALSO COMES A POINT WHERE, WHERE YOU'VE SATURATED THE MARKET.
AND WE NEED TO MAKE SURE THAT WE'RE NOT SATURATED THE MARKET EITHER.
AND THEN, UM, JUST TO ROUND IT OUT, I NOTICED IN THE PRESENTATION YOU SAID THAT IN YOUR FORWARD YEAR 25 BUDGETS YOU WOULD BE INCLUDING, UM, ASSISTANT GM OVER OPERATIONS.
WILL THAT ALSO, WILL YOU ALSO BE LOOKING TO REDUCE THE STAFF? LIKE WHAT YOU TALKED ABOUT THE LAST TIME WE WERE HERE KIND OF MENTIONED, LET ME SEE IF I CAN FIND IT RIGHT QUICK.
YOU'RE GONNA REMOVE ONE, BUT I DON'T KNOW IF WE REALLY NEED TO DO THAT.
UM, SO LAST TIME I WAS HERE I TALKED ABOUT REMOVING A, UM, OUR, ONE OF OUR ASSISTANT GOLF PROS.
AND SO CURRENTLY AT THIS POINT, UM, WE ACTUALLY HAD AN ASSISTING GOLF PRO, UM, MOVE TO ANOTHER FACILITY.
AND SO WE'RE CURRENTLY WORKING UNDER THAT, UM, ASSUMPTION RIGHT NOW.
THAT'LL CONCLUDE MY COMMENTS FOR NOW.
UM, SO I HAVE A COUPLE OF SEVERAL QUESTIONS.
UM, SO I THINK IT WOULD HELP IT EASIER IF I SAY THE SLIDE NUMBER SO YOU CAN GET TO THAT SLIDE SO PEOPLE KNOW WHAT IT IS.
SO BEFORE WE GET TO THEM, I GUESS MY REAL QUESTION IS TO CITY, UM, WHAT DO YOU CALL IT? THIS, UM, CHIEF ADMINISTRATIVE OFFICER,
SO I REALLY LIKE FOR US TO DIVE INTO THIS PERSPECTIVE TODAY AND TO SEE, UH, WE HAD A, UH, I GUESS A PERSON WHO WAS, UH, GENERAL MANAGER, IF YOU WILL.
SO CAN YOU TALK ABOUT WHERE WE ARE AS OF TODAY? WHO'S RUNNING THE PLACE, HOW IS IT GOING? RIGHT.
WELL, OVERALL, WHO'S RUNNING IT? UM, ON A DAY-TO-DAY BASIS, I'VE ASSIGNED, UM, DONNIE AS THE, UH, ON A SPECIAL ASSIGNMENT TO OVERSEE, TO DO AN ASSESSMENT TO CREATE, UM, POLICIES THAT ARE RUN BY ME.
UM, AND SO DIRECTLY IT'S, UM, DONNIE AS, UM, A SPECIAL ASSIGNMENT, BUT IT'S ALSO ME AS THE CHIEF ADMINISTRATIVE OFFICER WHO HAS TO BE RESPONSIBLE FOR THE POLICIES, WHO'S RESPONSIBLE FOR THE ACTIVITIES AT THE FACILITY.
AND SO WE, WE FEEL LIKE WE NEED TO HAVE THIS INFORMATION BECAUSE SINCE I'VE BEEN HERE, WE'VE LOST TWO GENERAL MANAGERS.
AND PART OF THE CONSISTENCY THAT I'VE HEARD FROM THAT IS THAT IT'S TOO MUCH WORK FOR ONE PERSON TO TRY TO MANAGE A, UM, SEVEN DAY A WEEK ACTIVITY.
SO BEFORE GOING OUT POSTING ANOTHER POSITION TO HIRE ANOTHER GENERAL MANAGER, I WANTED TO MAKE SURE THAT I HAD COMPLETE INFORMATION AND ALSO PRESENT THAT INFORMATION TO EACH OF YOU SO YOU COULD MAKE A DECISION IN TERMS OF HOW WE GO FORWARD.
SO HAS THIS POSITION BEEN OPEN? YES.
AND POSTED? IT'S STILL, NO, IT'S NOT POSTED BECAUSE WE WOULDN'T POST IT UNTIL WE ARE READY TO MOVE FORWARD KNOWING THE DIRECTION THAT THE COUNCIL, OKAY.
SO YOU WANT US TO SET THE DIRECTION OF HOW WE, WHERE WE WANT TO GO TODAY? SO YOU JUST KEEPING IT AS AN, UH, INTERIM POSITION OR, OR SOMEONE ELSE ASSIGNED TO THIS? THAT'S RIGHT.
I'M JUST, RIGHT NOW WE ARE JUST KEEPING IT AS SOMEONE ASSIGNED TO IT.
BECAUSE PART OF WHAT WE ALSO, UM, DISCUSSED WAS THE WHOLE STRUCTURE.
AND, AND THAT WAS SOMETHING THAT WAS DISCUSSED BEFORE WAS DO WE KEEP THE STRUCTURE AS IT IS OR DO WE LOOK AT BRINGING CERTAIN POSITIONS INTO THE CITY? DO WE LOOK AT, UM, CONTRACTING ALL OF IT OUT? SO THAT'S SOMETHING THAT WE HAD TALKED ABOUT, HAVING A CONVERSATION AT A FUTURE RETREAT ABOUT.
SO ON SLIDE NUMBER SIX FOR ME, I THINK I'VE HEARD IT EARLIER TODAY BY DIRECTOR BONY, I THINK THE CHIEF ADMINISTRATIVE OFFICER POSITION, THE SECRETARY POSITION AND TREASURY POSITION, IN MY OPINION, SHOULD BE FILLED BECAUSE THERE'S ACCOUNTABILITY AND OWNERSHIP WHEN IT COMES TO THIS, UH, FACILITY.
I WAS NOT AWARE OF THE, I KNEW THAT FINANCE WAS SOMEHOW TIED TO IT, AND I KNEW THAT WHOEVER THE CITY MANAGER IS THAT, BUT I HAD NO IDEA THAT, UH, THIS WAS IN PLACE, UH, TO MAKE SURE THAT, AND THE QUORUM, WE TALK ABOUT THE QUORUM CONSISTS OF FOUR DIRECTORS.
IS THAT STILL THE SAME AS THE CITY COUNCIL
[00:35:01]
OR IS THAT CHANGED TO TWO, OR, OR WHY AM I SAYING THAT? SO I THINK YOU'RE THINKING ABOUT THE PROPOSED, UH, CHARTER AMENDMENT.THE CITY'S CHARTER PROVIDES FOR FOUR, AND THE BYLAWS FOR THIS ENTITY PROVIDE FOR FOUR.
IF WE CAN JUMP TO SLIDE NUMBER SEVEN.
UM, AND IT'S, IT SHOWS ON THE TOP LGC RESOLUTION SECTION, IT SAYS THE CITY MANAGER AS, UH, CAO IS AUTHORIZED TO EXECUTE CONTRACT FOR THE OVERSEE OPERATIONS.
SO IN THE COMMUNITY, WHAT I'VE HEARD IS THE CONTRACTS, UM, WHEN YOU SAY CONTRACT, WHICH MEANS ALL CONTRACT, YES.
ANY CONTRACT, THOSE TOP 10, UM, ACCOUNTS PAYABLE, THEY ARE ALL CONTRACTS.
AND THOSE WOULD BE INCLUDED IN THAT.
SO WHAT WENT FROM, THERE'S BEEN SWITCHING OF BENNY KEITH TO CISCO.
WAS THAT A CONTRACT CHANGE OR WHAT WAS THAT? THAT WAS A, A COMBINATION.
AND THEN ALSO, UM, AT ONE POINT, UM, BENNY KEITH, UH, WE HAD A FINANCIAL ISSUE WHERE THEY STOPPED PROVIDING FOOD SERVICE.
SO WE HAD TO INITIATE A CONTRACT WITH CISCO TO BE ABLE TO PROVIDE, UH, FOOD.
AND THEN NOW WE HAVE THE FLEXIBILITY OF EITHER OR BECAUSE THE FINANCIAL ISSUES BEEN RESOLVED.
SO THE CISCO CON, IS IT A CONTRACT OR IS JUST WE'RE USING CISCO ON A, IT'S A CONTRACT.
AND HOW LONG IS THAT CONTRACT FOR? WELL, FOR, UM, THE FACILITIES THERE, BECAUSE IT'S A GOOD, GOOD GOODS AND SERVICES, IF YOU WILL.
YOU DO NOT HAVE TO HAVE A SPECIFIED TIMEFRAME FOR IT.
YOU JUST AS YOU NEED IT, YOU CAN, UM, BRING IT ON.
IT'S NOT LIKE YOUR TYPICAL CONTRACTS WHERE YOU HAVE TO COME AND SAY IT'S GONNA BE A TERM OF THIS OR THAT.
YOU JUST BE, YOU ARE ABLE TO PURCHASE THOSE.
SO THAT DOES NOT NEED TO COME TO THE DIRECTORS.
SO I BELIEVE THAT CISCO CONTRACT DID ACTUALLY COME.
UM, AND THERE IS A RESOLUTION IN PLACE FOR LGC THAT PROVIDES THAT THE ADMINISTRATIVE OFFICER, MUCH LIKE THE CITY MANAGER FOR THE CITY, CAN AUTHORIZE CONTRACTS UP TO $50,000.
SO ANY CONTRACT THAT IS VALUED ABOVE THAT $50,000 WOULD COME BACK TO THE BOARD OF DIRECTORS.
AND THEN THE, WHEN YOU SAY LGC EX EXECUTED CONTRACT TERM OF JULY 1ST, 2009 MM-HMM.
CAN YOU EXPLAIN FOR THAT, PEOPLE WHO WILL WATCH THIS, WHAT THAT MEANS? UM, BASICALLY I THINK THAT WAS THE TERM THAT WAS SET WHEN THAT INITIAL, BUT WE'VE, WE'VE ALSO DONE A REVISION TO THAT.
'CAUSE THERE WAS A REVISION DONE TO THE CONTRACT WHEN I CAME ON BOARD AFTER DECEMBER, 2022.
SO THAT MUST HAVE BEEN THE INITIAL CONTRACT THAT WAS SET BACK IN JULY OF ONE 20, UM, 2009.
BUT AT, AT ANY RATE, IT JUST ESTABLISHES A TERM FOR WHAT WE NEED TO EXECUTE AND WHAT GUIDES THE OPERATIONS, UM, FOR THAT PERIOD.
AND THAT'S SUBJECT TO CHANGE BASED ON WHATEVER THE NEEDS ARE.
IF YOU CAN JUMP TO SLIDE 12, DANNY, THAT ONE? YEP.
THE FOOD AND BEVERAGE, THE ONLY COMMENT THAT I HAVE IS, AGAIN, I AGREE WITH, UH, DIRECTOR BONY ON THIS, BUT WHAT I LIKE TO MAKE A POINT OUT IS FOOD AND BEVERAGE.
UH, IT'S, IT'S, I REALLY WOULD LIKE SOMEONE TO GO BACK AND LOOK AT, I SAW YOUR TREND WAS BURGER AND, AND, AND ALCOHOL, TITO'S, BUT WHATEVER IS THE MOST SOLD ITEM IT SHOULD BE LOOKED AT.
I KNOW WE INITIALLY STARTED WITH LIKE A THREE PAGE OR FOUR PAGE MENU.
I THINK YOU NEEDED TO, TO LOOK AT WHAT'S THE MOST SOLD OR, OR WHAT'S EVERYONE'S ASKING FOR RATHER THAN BUYING FOOD.
'CAUSE I THINK THERE'S A LOT OF EXPENSES THAT WILL GO WITH THAT.
I DON'T HAVE ANY OF THE QUESTIONS.
I SEE THAT ALL THE MARKETING PLAN AND, YOU KNOW, FRIDAYS AND ALL OF THAT AND, AND YOU KNOW, THOSE ARE THINGS TO DO.
IF YOU CAN GO TO SLIDE 17 PLEASE.
WHERE IT SAYS GOAL FOR OPERATIONS.
SO WHEN WE SAY SET THE GOAL FOR GOALS FOR GOLF OPERATIONS ROUNDS TO BE 5,000, UM, WAS THAT THE NUMBER, UH, THAT'S BEEN SET DURING EVERY BUDGET? OR, OR, OR WHERE DO WE GET THAT NUMBER FROM? THIS IS, THIS IS SOMETHING NEW THAT WE ARE BRINGING TO YOU BECAUSE THERE'VE NEVER BEEN STANDARDS AROUND, UM, THE GOLF COURSE OPERATIONS.
IT'S JUST BEEN WHATEVER THE ACTIVITY IS, WHATEVER THE REVENUE IS AND WHATEVER THE EXPENSES ARE.
SO WE'RE TRYING TO HAVE TARGETED METRICS THAT WE CAN ASSESS WHETHER OR NOT WE ARE MOVING IN THE RIGHT DIRECTION, NOT MOVING AT ALL.
AND SO WE WILL EVALUATE THIS ON AN ANNUAL BASIS TO DETERMINE THAT WE'RE MEETING THOSE, THOSE GOALS.
JUST A QUESTION, DONNIE, I DON'T KNOW WHO PREPARED THIS, UM, BUT WHERE DO WE GET THAT 5,000 NUMBER? NOT 4,000
[00:40:01]
OR OR 8,000 MM-HMM.SO THE 5,000 REALLY DOES GO BACK TO, UM, COMBINATION OF TWO THINGS.
NUMBER ONE, LOOKING AT OUR, OUR FINANCIAL GOALS THAT WE'VE SET, UM, THROUGH THE BUDGET.
AND THEN THE SECOND ONE IS THOSE BEST PRACTICES.
AND SO THOSE 5,000 ROUNDS, UM, IS SOMETHING THAT, UH, THAT THE STAFF AND I HAVE REACHED OUT TO PGA PROFESSIONALS TO, LIKE I SAID, THE TRU, UM, EXECUTIVES SAYING, HEY, FOR A COURSE LIKE OURS WHERE WE HAVE TWO 18 HOLE GOLF COURSES, WHAT IS THE EXPECTED AVERAGE? AND SO WE REALLY TRIED BALANCING BOTH OF THOSE.
AND, AND I WOULD JUST SAY MORE IMPORTANTLY, THE OVERALL REASON IS THAT'S A BREAKEVEN, THOSE ARE BREAKING THE NUMBERS YEAH.
WHAT WE'VE SEEN IN TRENDS FOR, FOR THE PAST SEVERAL YEARS.
IF WE MEET THOSE NUMBERS, WE SHOULD BE ABLE TO COVER OUR EXPENSES BASED ON BASED PAST EXPENSES.
I WOULD ASSUME THAT THE BRIGHTVIEW GOLF MAINTENANCE OF 792,000 IS TO MAINTAIN THE GOLF COURSE.
AND YELLOWSTONE IS TO MAINTAIN EVERYTHING ELSE AROUND IT? THAT IS CORRECT.
SO THE TREES THAT'S FALLEN ACROSS OR, OR OTHER THINGS THAT WE'RE DOING, THAT WOULD BE THE UH, THE YELLOWSTONE, RIGHT? THAT IS CORRECT.
SO BENNY KEITH, THAT SHOWS 267,000, THEN I SEE CISCO USA AT 49,000.
WHAT WAS THAT? WHAT WAS THE TWO? SO BENNY KEITH, 267 IS THE, OUR YEAR TO DATE.
SO, UM, BEFORE WE HAD, UM, BEFORE WE SWITCHED TO CISCO, THAT WAS, THOSE ARE THE NUMBERS THAT WE'VE HAD.
NOW, ONE OF THE POINTS THAT I WILL MAKE IS THAT WE STILL PURCHASE FROM BENNY KEITH, WE ALSO PURCHASE FROM CISCO.
AND SOMETIMES WE CAN GET BETTER FRENCH FRIES AT A BETTER RATE FROM BENNY KEITH WHILE WE CAN GET, YOU KNOW, BETTER BUNS FROM CISCO AT A BETTER RATE.
AND SO HAVING BOTH AVAILABLE REALLY MAKES A HUGE DIFFERENCE FOR US AND FOR OUR CUSTOMERS.
AND ALSO BENNY KEITH MAKES IT REALLY EASY FOR US BECAUSE THEY ARE CLOSE.
AND SO IF WE RUN INTO AN ISSUE, IT'S, WE CAN JUST JUMP RIGHT THERE.
SO, SO HELP ME UNDERSTAND THAT.
SO IF WE ARE STILL USING BENNY KEITH, OR WE COULD STILL USE BENNY KEITH, WHAT'S THE PURPOSE OF HAVING A CONTRACT WITH SOMEONE LIKE, LIKE CISCO OR HAVING WITH BENNY? UH, BENNY KEITH, THE CONTRACTS THAT WE HAVE WITH CISCO AND BENNY KEITH ARE NOT, UM, ARE NOT SOLE SOURCE.
OH, SO YOU CAN ONLY, SO WHAT YOU'RE SAYING IS YOU CAN ONLY GO TO MANY KEITH OR CISCO TO GET THE PRODUCT SINCE WE HAVE A CONTRACT? OR YOU CAN GO ANYWHERE? NO, I CAN GO ANYWHERE.
I MEAN, IF I HAVE TO GO TO WALMART TO PICK UP SOMETHING, SOME, YOU KNOW, UM, SOME LETTUCE WE CAN.
IF YOU CAN JUMP TO SLIDE 19 THEN I'LL, I'LL MAYOR IF YOU'RE OKAY.
HAVING THE CONTRACT WITH BOTH OF THOSE DOES ALLOW US, UM, SOME BETTER PRICING.
AND SO THAT IS A BENEFIT TO US ABSOLUTELY.
AND ONE THE OTHER ON SLIDE NINE, VERY NEXT SLIDE, SLIDE 19 THAT SHOWS NEXT STEPS.
THIS IS GREAT BREAKDOWN OF THIS.
UM, I WOULD HOPE THAT Y'ALL VISITING SOMEONE THAT'S LIKE FRISCO WHO HAS A CD COURSE.
UM, AND WHAT THEY'VE DONE TO IT, YOU KNOW, AND LEARNING FROM THEIR BEST PRACTICES.
WHAT I LIKE TO HEAR FROM MY COLLEAGUES TODAY IS, UH, TWO ITEMS THAT I LIKE TO HEAR CONVERSATIONS AROUND.
ONE WAS, UH, WHEN THIS WAS INITIALLY PUT IN PLACE AND UH, THERE WAS A A, I GUESS A SELECTION THAT WE HAD TAKEN THAT WE WERE ONLY GONNA GO WITH ONE OF THE FOOD.
YOU CAN'T BRING IN OUTSIDE FOOD.
SO TODAY WE HAVE OUR COMMUNITY HAVE GROWN, WE HAVE LOTS OF DIVERSE COMMUNITY HERE AND THERE'S SEVERAL DIFFERENT PEOPLE THAT WOULD LIKE TO BRING IN THEIR OWN FOOD, WHICH I'VE HEARD, ALTHOUGH, YOU KNOW, IF THAT WAS A POSSIBILITY THEY WOULD'VE CHOSE, UH, THE RENTAL HALL.
I MEAN, IF YOU WILL, ONE OF THE ROOMS HERE.
SO I'D LIKE TO THINK ABOUT THAT.
AND THEN THE, ONE OF THE OTHER THINGS CITY MANAGER I THINK YOU TOUCHED ON WAS SHOULD WE, YOU KNOW, HAVE CONVERSATIONS AROUND, YOU KNOW, HAVING A OUTSIDE PEOPLE TO COME IN AND RUN IT.
SO WERE WE NOT MAINTAINING ALL OF THIS, UM, YOU KNOW, ALL THESE NUMBERS AND ALL OF THAT, WE JUST HOLD 'EM ACCOUNTABLE AND, AND THEY COME BACK TO US.
HOW THEY MANAGE IT IS, IS SOMETHING THAT WE WOULD LIKE TO THINK ABOUT, UH, JUST TO MAKE SURE.
UM, AND THEN THE LAST PIECE FOR ME WAS, UH, I KNOW THAT LAST YEAR OR EARLIER THIS YEAR YOU CAME BEFORE US AND YOU HAD THE FACILITIES WAS TAKEN OVER BY THE, UH, THE CITY.
I WOULD LIKE TO ASK YOU TO SEE, UM,
[00:45:01]
IF OTHER THINGS, YOU KNOW, HAVE YOU, HAVE YOU THOUGHT ABOUT OR HAVE YOU CONSIDERED OTHER OPTIONS OF, OF NOT JUST THE MAINTENANCE, BUT PERHAPS, YOU KNOW, THE EQUIPMENT'S GETTING OLD IN THERE, UM, FOR THE STATE OF THE CITY AND STUFF LIKE THAT.WE, WE HAD, UM, YOU KNOW, WHETHER IT'S IT DRIVEN OR, OR WHAT INNOVATIONS OR, OR WHAT HAVE YOU.
SO HAVE YOU LOOKED AT BRINGING IN OTHER RATHER THAN JUST THE FACILITY MAINTENANCE TO THAT UH, FACILITY? IT IS, IT'S SOMETHING THAT WE CAN DISCUSS.
I MEAN, I DON'T NEED AN ANSWER RIGHT NOW, BUT JUST AS WE'RE MOVING FORWARD WITH THIS AND, AND TO SEE WHERE WE WELL, WHERE WE WILL END UP AND, AND GOING THERE.
AND, AND I LOVE THE FACT THAT IF WE CAN DO A CUSTOMER SATISFACTION SURVEY AT OUR, OUR GOLF COURSE, SO THAT WOULD HELP US TO SEE, AND, AND I'M NOT EVEN SURE IF THEY'RE PART OF THE EMPLOYEE SATISFACTION, UH, SURVEY BECAUSE THEY'RE WITH US.
UM, I WOULD, I WOULD KIND OF LIKE TO JUST TO SEE WHAT THE STAFFERS WOULD SAY.
SO FIRST OF ALL, DIANA, TAKE A STEP BACK AND SAY THANK YOU FOR YOUR LAST PRESENTATION.
'CAUSE UH, WHAT I NOTICED IS, UM, WE UNCOVERED SOME INTERESTING THINGS AND YOU GAVE US A DIFFERENT VIEW OF THAT, UH, OPERATION THERE.
UM, AND I AGREE WITH COUNT, UH, WITH MEMBER BONY, UM, WE NEED SOMEBODY THAT HAS A BUSINESS AND A KIND OF A MARKETING ACUMEN.
UH, PERHAPS EVEN MAYBE A LITTLE EVENT MINDSET.
'CAUSE THAT REALLY IS AN EVENT CENTER MM-HMM.
UM, SO ON THE FINANCIALS, I'M KIND OF A STICKLER ON NUMBERS.
I THINK THAT THERE ARE CERTAIN LINE ITEMS ON SLIDE EIGHT THAT ARE PROFIT MARGINS ALL DAY LONG.
WE SHOULD NOT BE LOSING MONEY IN PRO SHOP.
WE SHOULD NOT BE LOSING MONEY IN FOOD AND BEVERAGE.
AND SO I JUST, I LOOK AT, UH, FOOD AND BEVERAGE 77 OVER 73.
I LOOK AT GRILL 4 74 OVER 4 65.
SO, UM, IN MY OPINION, WE NEED TO PROBABLY INCLUDE A MARGIN LINE AND SAY, OKAY, YOU KNOW, OUR EXPECTATION ON FOOD IS 30% MARGIN.
AND SO WE SHOULD HAVE A MEASUREMENT OUT HERE.
DID WE MEET OUR MARGIN? UH, SO THAT'S MY THOUGHT ON THAT.
UM, YOU MENTIONED LOOKING AT TOP SELLERS AND I WOULD FOCUS ON THE NOT GOOD SELLERS AND FIGURE OUT WHAT IT IS THAT WE NEED TO, UM, PUT IN PLACE AND SUBSTITUTE THOSE THINGS TO MAKE EVERYTHING A BEST SELLER.
SO KIND OF FLIP THE EQUATION, UM, STAY IN PLAY.
ONE OF THE THOUGHTS THAT I HAD YEARS AGO THAT I SHARED WITH TYSON IS LIKE, EVERY HOTEL SHOULD HAVE A GOLF BAG AND A QV LOGO IN THEIR, IN THEIR KIOSK.
SO WHEN PEOPLE WALK IN, THEY GO, THERE'S A GOLF COURSE HERE.
AND THEN THEY GRAB A TICKET OFF THAT THING AND THEY COME HERE AND SHOW IT TO YOU FIVE BUCKS OFF AND THEY, NEXT THING YOU KNOW, THEY'RE GOLFING AND DRINKING AT OUR PLACE.
AND THEN FA UH, FIRST FRIDAYS.
I THINK YOU ALSO NEED TO HAVE LIKE THEME WEEKENDS.
COLLEGE FOOTBALL, ASTROS IS A BIG DEAL.
HAPPY HOURS AN AWESOME DEAL ON THE, ON THE PATIO.
THERE'S A TON OF MONEY YOU CAN MAKE ON THE PATIO.
UM, AND I WOULD LOVE TO SEE A LOCAL FOODS EXHIBIT JUST ONE WEEKEND OPEN IT UP FOR EVERYBODY TO BRING IN THEIR LOCAL FOODS AND WE CHARGE SOMETHING.
BUT, UM, AND THEN LASTLY, WHERE THE MAYOR WENT WITH OUTSIDE VENDING, UM, MAYBE WE TREAT IT LIKE A SPECIAL EVENT AND IT'S A CULTURE WEEKEND WHERE IT ALLOWS PEOPLE TO BRING IN FOOD FROM OUTSIDE AND THE PEOPLE CAN HAVE A CULTURE DINNER, A DIFFERENT TYPE OF CULTURE DINNER.
UM, SO AGAIN, I JUST GO BACK TO PROFIT MARGINS.
UM, THERE'S SOME RICH MARGIN TO MAKE ON GRILLS, FOOD, BEVERAGE, AND, UH, PRO SHOP AND THAT'S OUR SWEET SPOT.
YOU, YOU, YOU CAN SELL A SHIRT ALL DAY LONG BUT YOU CAN'T GOLF ALL DAY LONG.
YOUR NEW TITLE IS WE CHAIR OF THE BOARD OF DIRECTOR
AND WE'RE GONNA, WE'RE GONNA GIVE, UH, WE'RE GONNA GIVE COUNCILMAN MARLES THE MARKETING DIRECTOR, MAR DIRECTOR BAR, THE MARKETING TITLE.
ME AND BONI WILL DO THE MONEY.
UM, SO MY, MY FIRST QUESTION WAS, I KNOW, UH, GRUBHUB IS ONE OF THE OPTIONS TO LOOK AT, BUT UM, I'VE HEARD FROM OTHER VENUES AND OTHER RE LOCAL RESTAURANTS HOW MUCH, UM, OF A PROFIT THAT THEY TAKE, UH, THE DOOR DASHES AND THE GRUBHUBS.
SO I REALLY WANT US TO MAKE SURE THAT IT'S WORTH OUR WHILE.
IF THEY'RE GONNA TAKE 60% OR 70%, IS IT REALLY WORTH IT? UM, SO JUST REALLY LOOK AT THE COSTS INVOLVED IN THAT.
[00:50:01]
THE MARKETING PLAN.ARE WE LOOKING AT A, AN OUTSIDE PARTY TO DO THAT MARKETING PLAN? UM, SOMEONE WHO IS SKILLED IN, IN TRUE MARKETING PLANS.
SO, UM, THAT IS SOMETHING THAT, UH, ANGEL AND I HAVE SPENT A FAIR AMOUNT OF TIME DISCUSSING ON MARKETING.
YEAH, I THINK IT'S GONNA BE A COMBINATION BECAUSE ONE, I THINK FIRST AND FOREMOST WE NEED TO ENSURE THAT WE USE OUR CITY MARKETING FIRST BECAUSE THAT HAS NOT BEEN THE CASE IN THE PAST.
UM, AND FROM THAT WE WOULD DEFINE WHAT THOSE MARKETING, OTHER MARKETING IN INITIATIVES WOULD NEED TO BE.
UM, BUT AGAIN, USING THE, THE RESOURCES THAT WE HAVE ALREADY OKAY.
TO ENSURE THAT WE ARE GETTING THE WORD OUT.
AND IN THAT SAME VEIN FOR UM, MARKETING, UM, HAVE WE THOUGHT ABOUT, UH, CREATING JUST LIKE PARKS AND REC AND THE POLICE DEPARTMENT AND THE FIRE DEPARTMENT HAVE A SEPARATE FACEBOOK PAGE? HAVE WE THOUGHT ABOUT CREATING A QUAIL VALLEY GOLF FACEBOOK PAGE? THEY HAVE IT BECAUSE WE HAVE, WE HAVE ONE.
I'M NOT FOLLOWING THAT ONE, BUT I WILL, I WILL LOOK AT AND HOW ARE WE UTILIZING IT? ARE WE REALLY UTILIZING THAT TO ITS BEST? SO THAT'S PROBABLY WHY IT NEVER POPS UP FOR ME.
SO MY SUGGESTION WOULD BE TO MAKE SURE THAT WE ARE REALLY, 'CAUSE THESE ARE ALL REALLY GREAT MARKETING IDEAS, BUT WE REALLY NEED TO PUSH IT OUT BECAUSE I NOTICE, UM, HOW ACTIVE PARKS AND REC AND PD AND FD ARE AND I JUST REALLY THINK WE JUST NEED TO PUSH IT OUT THERE.
UM, MY NEXT QUESTION IS, WHAT WAS THE REASON FOR THE SPIKE IN THE PRO SHOP REVENUE FROM JANUARY TO FEBRUARY? LEMME SEE IF I CAN FIND THAT ONE REAL QUICK.
AND THEN THE DECLINE FROM MARCH TO APRIL.
UM, SO FIRST OF ALL, JANUARY MM-HMM.
SO IF YOU LOOK AT JANUARY'S REVENUES, UM, AND THEN ALSO LOOK AT YOUR MONTHLY NUMBER OF ROUNDS, UM, IN THE MONTH OF JANUARY.
AND, AND SO REALLY LIKE WHEN I SAY PEOPLE PLAYING IS, IS, IS SELLING IN THE PRO SHOP WHEN WE HAVE A REALLY LOW MONTH OF PLAYERS, WE'RE NOT SEEING THE NUMBERS IN THE PRO SHOP BEING SOLD EITHER.
UM, JUST SO WE NEED THAT NUMBER OF PEOPLE RUNNING RIGHT THROUGH TO BE ABLE TO BE SUCCESSFUL.
AND THE REASON THAT WE HAD SUCH A LOW NUMBER IN JANUARY IS 'CAUSE WE HAD THE FREEZE.
AND SO WEATHER IS A HUGE ISSUE FOR US TOO.
AND THEN, UM, MY LAST QUESTION IS, UM, THERE WAS A SPIKE IN REVENUE, UM, IN MONTHLY EVENTS FROM APRIL TO MAY.
UM, PRETTY SIGNIFICANT SPIKE FROM 60 TO 90,000.
CAN YOU POINT TO WHAT THAT WAS? GRADUATIONS? AH, ABSOLUTELY.
AND SO, UM, AND THAT'S, THAT'S ONE OF THOSE TRENDS, RIGHT? THAT'S, THAT I'VE BEEN TALKING ABOUT IS LOOKING AT THE MONTHS LOOKING AND RECOGNIZING, UM, WHAT THE BIG THINGS ARE.
AND THE MONTH OF MAY FOR US IS A HUGE GRADUATION, UM, MONTH.
AND, AND SO IF YOU LOOK AT 2023 WHERE WE HIT ONE 12, WE EVEN HAD MORE GRADUATION PARTIES THAN WE HAD THIS YEAR.
AND SO AS STAFF WE SPOKE ABOUT THAT, HOW DO WE IN JANUARY START TELLING EVERYBODY, HEY, MM-HMM
THIS IS YOUR GRADUATION HEADQUARTERS.
WHEN ARE YOU GONNA COME AND START SCHEDULING? RIGHT.
AND MAYBE DOING SOME PRE-PACKAGING AND PUSHING THAT OUT THERE.
UM, JUST SAYING, HEY, WE COME SEE OUR GRADUATION OR RETIREMENT PACKAGES.
RECOGNIZING DIRECTOR BROWN MARSH.
UM, CIRCLING BACK TO THE CONTRACTS, I I JUST HONESTLY DON'T HAVE THEM.
THEY WERE NOT ATTACHED TO MY AGENDA FOR SOME UNAPPARENT REASON.
AND THE REASON WHY I'M HARPING ON THEM IS BECAUSE I, I'M A STICKLER ABOUT THAT TYPE OF THING BECAUSE I'M LOOKING TO SEE WHERE THE GOALS ARE COMING FROM, HOW WE'RE GENERATING THIS.
AND IF WE HAVE A CONTRACT THAT'S NOT FOLLOWING SOME OF THE IDEAS THAT WE'RE TALKING ABOUT HERE ON TODAY, THEN IT KIND OF MAKES IT MAKE SENSE FOR ME YEAH.
TO SEE WHAT HAPPENED TO IT IN THE PAST.
BECAUSE IF THE CONTRACT DOES NOT SPECIFICALLY STATE THAT WE SHOULD BE MAKING THIS THING PROFITABLE.
'CAUSE I, I SAW A COUPLE OF THINGS IN SOME OF THE HIGHLIGHTS THAT YOU SAID, THEN WHY ARE WE NOW PUSHING IT TO BE PROFITABLE? I JUST WANT IT TO BE, 'CAUSE IT'S MY GOAL,
AND, AND AND, AND, AND AS IT SHOULD.
THAT'S WHY I POINTED OUT TO WHO'S SETTING THE GOALS.
IF WE'RE ON, IF WE'RE THE BOARD OF DIRECTORS, WHEN DO WE COME IN AND SAY, OKAY, YES, THESE ARE OUR
[00:55:01]
GOALS, THIS IS WHAT WE WANT.SO I'M, YOU KNOW, I'M JUST A LITTLE THROWED OFF ON THAT TYPE OF THING.
SO PLEASE, UH, IF YOU DON'T MIND, WOULD YOU SEND IT TO ME? I WILL.
UM, I JUST WANTED TO SAY, YOU KNOW, THIS IS OUR, THIS IS OUTSIDE OF OUR PERSONNEL, OUR, OUR EMPLOYEES.
UH, THE GOLF COURSE IS ACTUALLY ONE OF OUR GREATEST, BIGGEST ASSETS AND EXPENSES, LIABILITIES.
AND SO IT'S IMPORTANT AND, YOU KNOW, FOR US TO REALLY TREAT IT AS SUCH.
AND, UH, I THINK FOR SO MANY YEARS WE'VE KIND OF TOGGLED BETWEEN WHO'S RESPONSIBLE THE LGC OR THE CITY OR THE CITY OR THE LGC AND, AND IT'S BOTH.
AND, AND SO REGARDLESS OF WHO'S COVERING THE EXPENSE, YOU KNOW, IT'S STILL SOMETHING THAT, YOU KNOW, WE'RE, WE'RE, WE'RE HERE NOW.
WE'RE TRULY, TRULY INVESTED INTO MAKING SURE THAT THIS IS SUCCESSFUL.
AND SO I THINK IT'S TRULY INCUMBENT UPON US TO REALLY FIND OUT HOW OTHER, UH, GOLF COURSES OPERATE.
THEY DON'T HAVE TO JUST BE CITY OWNED.
UH, BUT THEY NEED TO BE FUNCTIONAL AT THE HIGHEST LEVEL, WHEREAS, UH, HAVING A PERSON MANAGING THAT IS, IS CRITICAL.
I WANTED TO JUST SAY, UH, MAYOR, IN, IN RESPONSE, I, I RESPONDED, I WANTED TO COMMENT TO YOUR QUESTIONS ABOUT DELIBERATION.
I SAY YES TO OUTSIDE FOOD OPTIONS.
I JUST FEEL LIKE, YOU KNOW, WE NEED TO GIVE THAT OPTION AND, AND WE CAN BACK INTO THE NUMBER, WHATEVER THE RENTAL FEE IS.
WE NEED TO CHARGE A FEE THAT WOULD, I GUESS, COMPENSATE FOR WHAT MONIES? WELL, WE REALLY, WE WOULDN'T LOSE ANY MONEY BECAUSE WE ONLY ORDER FOOD, UH, WHEN, YOU KNOW, FOR, FOR, FOR THE NUMBER OF PEOPLE THAT WE KNOW ARE COMING MM-HMM.
SO I DON'T THINK THAT WE'RE LOSING ANYTHING BY ALLOWING PEOPLE TO BRING IN OUTSIDE FOOD, UH, WITH RESTRICTIONS AND, AND CRITERIA OF COURSE, IN CHARGING THEM AN UPCHARGE, WHATEVER THAT FIG, I MEAN, THAT'S UP TO YOU ALL TO DECIDE WHAT THAT FIGURE WOULD BE.
BUT I THINK THAT WE'RE LOSING OUT ON A, LOSING OUT ON A LOT OF OPPORTUNITIES FOR REVENUE GENERATION BY SAYING, YOU CAN ONLY USE US NOW IF WE WANT TO STICK TO THAT.
I MEAN, AND THERE'S A, A METHOD TO THE MADNESS OR A REASON WHY.
BUT I AGREE WITH, UM, THAT, AND I ALSO AGREE, UM, COUNCIL MEMBER MARLI ABOUT, YOU KNOW, THE FINANCIAL ASPECT.
YOU KNOW, HOW ARE WE VIEWING, YOU KNOW, THE PRICING, YOU KNOW, UH, ARE WE, YOU KNOW, WHAT KIND OF SPREADS ARE WE, WE MAKING? UM, AND SO I ALSO WOULD SAY YES TO MAYOR, TO THE CONSIDERATION OF A OUTSIDE THIRD PARTY, UH, RUNNING THE LGC, IF, IF THAT MAKES FINANCIAL SENSE.
YEAH, LET ME, UM, LET, LET ME GO THROUGH.
IT'S, AND I KIND OF BOUNCE AROUND A LITTLE BIT, BUT FIRST OF ALL, UH, I THINK WE'VE HAD, UH, THREE GENERAL MANAGERS, OUR TWO GENERAL MANAGERS AND AN INTERIM THAT EVOLVED, STATED THAT THEY NEEDED ADDITIONAL ADMINISTRATIVE HELP.
UH, AT THE, UH, THE GOLF COURSE.
RIGHT NOW, WHAT WE HAVE ARE PROS, UH, UH, GOLF PROS AND OTHER, UH, GOLF EMPLOYEES DOING ADMINISTRATIVE WORK, WHICH TAKES THEM AWAY FROM THEIR MAIN RESPONSIBILITY, WHICH IS GOLF OPERATIONS.
SO, UH, I, I HOPE THAT WE GIVE REAL SERIOUS CON CONSIDERATION TO BRINGING ON SOMEONE WHO CAN HANDLE THAT, UH, UH, THAT REQUIREMENT.
UH, AND KIND OF IN THAT LIGHT TOO, I THINK, UH, WE, WE TALKED ABOUT, YOU KNOW, WHAT DO WE NEED, YOU KNOW, TO RUN THE, UH, THE FACILITY OVER THERE AT THE GOLF COURSE AND THE EVENT CENTER.
UH, MY FEELING IS GET A GOOD MANAGER, GET SOMEONE WHO KNOWS MARKETING, AND THEN HAVE A STRONG BASE OF, OF, UH, DIRECT, UH, EMPLOYEES, IEA GREAT, UH, UH, ASSISTANT OR A HEAD PRO FOR GOLF.
UH, A GREAT EVENTS COORDINATOR FOR THE EVENTS.
UH, SOMEBODY WHO HANDLES, YOU KNOW, FOOD AND BEVERAGE, BUT WE GIVE ALL OF THAT, THOSE SECOND TIER POSITIONS.
THEY HAVE TO BE QUALITY INDIVIDUALS THAT CAN DO THEIR JOB WITHOUT, UH, HAVING A, UH, GENERAL MANAGER LOOK OVER YOUR SHOULDER.
SO I, I THINK THAT THAT'S REALLY CRITICAL.
UH, ONE OF THINGS, UH, YOU KNOW, WE TALK ABOUT, UH, WE HAVE A LOT OF EVENTS, AND I THINK IT IS, AS I RECALL, ALL THE EVENTS, UH, HAVE A TARGET GOAL OF EITHER BREAKING EVEN OR MAKING MONEY.
AND WHEN IT'S OUTSIDE EVENTS, WE WANT TO MAKE MONEY, WE DON'T WANT TO BREAK EVEN.
SO I THINK THAT'S A GOAL THAT WE'VE HAD.
WE JUST HAVE TO MAKE SURE THAT, UH, THE ARRANGEMENTS THAT WE
[01:00:01]
HAVE WITH THESE OUTSIDE EVENTS, YOU KNOW, MM-HMM.UH, THIS, THIS IS SOMETHING THAT I'VE, I'VE TALKED ABOUT, AND MAYBE IT'S ALREADY BEEN DONE, UH, AS FAR AS A REVENUE ITEM FOR, UH, THE, UH, UH, THE GOLF COURSE AND SPECIFICALLY THE BAR.
THERE'S SALES TAX THAT ARE COLLECTED ON, ON DRINKS, ALCOHOL, BEER, AND FOOD.
AND AT THE LAST TIME, I SAW NONE OF THOSE DOLLARS WERE BEING CREDITED TO THE GOLF COURSE.
THEY WERE BEING LUMPED IN WITH THE SALES TAXES FROM ALL OVER THE, UH, THE CITY.
SO, UH, YOU KNOW, IF, IF THEY'RE GONNA SELL IT, AND THEY, YOU KNOW, AND THEY WANT TO, UH, TRY TO MAKE A PROFIT ON THAT, I THINK THEY SHOULD GET CREDIT FOR THE, THE SALES TAX REVENUE THAT, UH, THAT THEY BRING IN TO THE SALES OF THOSE, UH, THOSE BEVERAGES.
UM, UM, ONE OF THE THINGS WE TALKED ABOUT IS THE BUDGET, UH, THAT WE'RE PUTTING TOGETHER.
AND WE ALWAYS TRY TO EITHER, UH, HAVE A BREAK EVEN OR A PROFIT, BUT THERE ARE SITUATIONS WHERE WE DON'T.
AND AT THAT POINT IN TIME, THE, THE GENERAL FUND PICKS UP THAT DIFFERENCE.
DO WE HAVE ANYTHING IN A BUDGET WHEN WE DO OUR BUDGETING FOR ANY POTENTIAL SHORTFALL IN LGC? UM, PREVIOUSLY, IT'S MY UNDERSTANDING THAT THERE WAS NEVER A BUDGET SET ASIDE FOR THAT UHHUH
SO WE DON'T PLAN FOR A DEFICIT BECAUSE IT'S AN ENTERPRISE FUND.
AND THERE'S NOT A NEED TO DO THAT.
BUT THIS YEAR WE'RE STARTING WITH UNDERSTANDING WHAT THAT DEFICIT MAY BE SO THAT WE'RE NOT CAUGHT OFF GUARD, UM, COME THE END OF THE YEAR AND HAVING TO FIGURE OUT HOW DO WE FIX THAT HOLE.
AND I SAY THAT, UM, SIGNIFICANTLY THIS YEAR BECAUSE WE'RE GONNA BE LOSING, UH, ONE OF THE GOLF COURSES FOR RENOVATION.
AND SO ALL OF THAT REVENUE THAT WE WOULD HAVE GOTTEN FOR THAT IS NOW WE ARE NOT GONNA GET IT.
SO WE REALLY NEED TO PREPARE AND PLAN FOR WHAT THAT IMPACT IS GOING TO BE.
LET'S DON'T HAVE ANY SURPRISES THAT, OH, ALL OF A SUDDEN WE, YOU KNOW, WE DIDN'T TAKE INTO CONSIDERATION, WE LOST ONE GOLF COURSE FOR A YEAR, AND ALL OF THE REVENUE THAT'S ASSOCIATED WITH THAT.
SO, UH, AND I KNOW THAT ONE OF THE ISSUES WILL BE, WE NEED TO LOOK AT WHAT OUR COST OF SALES ARE, WHAT OUR, UH, UH, PERSONNEL COSTS ARE TO MAKE SURE THAT, YOU KNOW, WE, WE HAVE A, A, A COMPLIMENT THAT SUPPORTS ONE GOLF COURSE UNTIL WE GET THE SECOND ONE BACK UP.
SO WE NEED TO MAKE SOME REAL HARD DECISIONS AS FAR AS COST CUTTING WHEN WE GET INTO, UH, THAT PERIOD OF TIME WHERE WE, YOU KNOW, WHERE WE LOSE THE REVENUE FROM THE, UH, THE, THE, UH, LAQUINTA COURSE.
CAN I SAY SOMETHING ON THAT, ON THAT NOTE, MAYOR? UM, ARE WE MAKING SURE THAT WE ARE, UM, PUBLICIZING, UM, AHEAD OF TIME ABOUT THE CLOSURE, JUST SO AS MUCH AS WE CAN SO THAT PEOPLE, MORE PEOPLE ARE AWARE? YEAH.
SO, UM, SIGNAGE, SOCIAL MEDIA, IN, IN ABOUT TWO MONTHS, ONCE WE HAVE THE A HUNDRED PERCENTS DONE FOR THE DESIGN, UM, WE WILL START ROLLING OUT, UM, A SIGNIFICANT AMOUNT OF MARKETING SAYING, HEY, GOING OUT TO CONTRACTS, WE'RE, WE'RE BIDDING THIS PROJECT, IT IS HAPPENING.
THIS IS, THESE ARE THE DATES AND TIMES.
WE'LL ALSO HAVE ANOTHER, UM, COMMUNITY MEETING AS WELL.
WE HAD ONE A COUPLE OF MONTHS AGO, UM, WITH A PRELIMINARY MEETING ABOUT WHERE WE WERE AT ON THE PROJECT.
WE'LL HAVE ANOTHER ONE AS WELL.
UM, WE ARE ABSOLUTELY GOING TO HAVE TO MAKE SURE THAT THE COMMUNITY'S AWARE OF THAT, AND THEN WE'RE ALSO GONNA HAVE TO MAKE SURE THAT THEY'RE AWARE OF SOME OF THE CHANGES THAT HAVE TO, UM, HAPPEN BECAUSE OF THAT CLOSURE, BECAUSE WE HAVE TO BALANCE OUR TOURNAMENTS VERSUS, YOU KNOW, PUBLIC USE.
UH, YOU HAD, UH, A AS A SERVER AUDIT THAT YOU WERE GOING TO PUT IN PLACE AND YOU WERE GONNA USE MANAGEMENT TO OBSERVE HOW THE SERVERS ARE PERFORMING.
A THIRD PARTY, SOMEBODY WHO DOESN'T KNOW THAT I'VE GOT SOMEONE LOOKING OVER MY SHOULDER AND IT HAPPENS TO BE A MANAGER, UH, SEEING HOW I DO MY SERVICE LEVELS OR WHAT MY SERVICE LEVELS ARE.
SO I THINK, UH, A, UH, SECRET SHOPPER, SO TO SE SPEAK, UH, THAT CAN,
[01:05:01]
I THINK, GIVE MAYBE A BETTER, UH, EVALUATION OF WHETHER OR NOT SOMEONE'S REALLY, UH, YOU KNOW, MEETING THEIR SERVICE STANDARDS.SO THAT, THAT'S JUST A SUGGESTION.
UH, YOU HAD ANOTHER ONE YOU SAID? UH, WE WERE, ONE OF THE, THE REASONS WE HAD, UH, I GUESS, UH, NOT MEETING THE $37 STANDARD FOR, UH, A ROUND OF GOLF WAS BECAUSE OF COMP ROUNDS.
AND, AND SO COMP ROUNDS, UH, COME IN A COUPLE OF DIFFERENT FORMS, WHETHER THEY BE DONATED ROUNDS TO TOURNAMENTS OR, UM, OTHER NONPROFIT ORGANIZATIONS, THOSE TYPES OF THINGS.
UM, WE CURRENTLY ARE ACTUALLY BUILDING A POLICY THAT IS GONNA GO, UM, BEFORE ANGEL HERE, UM, VERY SHORTLY TO ADDRESS THAT SPECIFIC ISSUE.
UM, BUT THEN YOU ALSO HAVE EMPLOYEE COMP ROUNDS THAT HAPPEN.
UM, AND, YOU KNOW, WE ALSO HAVE TO NEED TO LOOK AT, YOU KNOW, OUR, OUR FRONT DESK STAFF LOOKING AT IT, OH, HEY, HERE'S MY FRIEND.
I'M GONNA PUT IN A COMP ROUND.
AND SO WE DEFINITELY HAVE TO CREATE SOME STANDARDS AND SOME POLICIES AND SOME, YOU KNOW, AND SOME PROTECTIONS TO BE ABLE TO ADDRESS THAT TOO.
I AGREE WHOLEHEARTEDLY, BECAUSE, YOU KNOW, THE MORE ROUNDS YOU HAVE THAT OBVIOUSLY IF YOU DON'T GET ANY REVENUE THAT'S GONNA DRIVE DOWN THAT COST, UH, OR PROFIT PER ROUND THAT, UH, YOU'RE TRYING TO MEET A STANDARD.
UH, AND THESE COMPOUNDS DETRACT FROM THAT.
SO, AND I'M NOT SAYING WE DON'T GET, WE DON'T GIVE OUT COMPOUNDS BECAUSE YOU KNOW THAT THAT'S A, A PART OF THE BUSINESS, IF YOU WILL.
SO IT'S JUST, LET'S BE, UH, UH, VERY JUDICIOUS IN HOW WE GIVE OUT AND WHO WE GIVE OUT COMPOUNDS TOO.
HAVE WE SEEN ANY, UH, DETERIORATION OF QUALITY OR ANYTHING COMING FROM CISCO AS OPPOSED TO BENNY KEITH? WE HAVE NOT.
UM, ACTUALLY IN SOME INSTANCES, THE PRODUCT THAT WE'VE GOTTEN FROM CISCO VERSUS BENNY KEITH HAS ACTUALLY BEEN A HIGHER QUALITY PRODUCT BECAUSE, YOU KNOW, THERE WAS SOME, SOME CONCERN IN, IN CERTAIN CORNERS THAT, HEY, UH, YOU KNOW, WE'RE, WE'RE NOT HAVING THE SAME QUALITY, UH, FROM, UH, THE FOOD THAT WE GET FROM CISCO THAT WE GET FROM MANY KEITH.
AND IT SOUNDS LIKE, YOU KNOW, THEY'RE PRETTY MUCH ON PAR.
SO WE'RE NOT REALLY LOSING ANYTHING.
UH, SO THAT, THAT'S GOOD TO KNOW.
UH, I THINK I'VE RUN OUTTA SPIT
BUT AGAIN, I WANT TO COMMEND YOU FOR, UH, PUTTING TOGETHER THE, UH, PRESENTATION.
I THINK IT GIVES US A DEEP DIVE INTO A LOT OF THE THINGS THAT WERE, UH, WERE MAYBE OVERLOOKED OR JUST DIDN'T HAVE THE TIME TO REALLY EVALUATE.
UH, AND AGAIN, I THINK, UH, YOU KNOW, SETTING BUDGETS AND STANDARDS FOR THE NUMBER OF ROUNDS AND THINGS OF THAT NATURE, I THINK ARE GREAT.
AND, UH, SO IT GIVES US A TARGET TO WORK TOWARDS.
AND, UH, I, UH, JUST AS A A SIDE COMMENT, WE'VE LOOKED AT OTHER OUTSIDE ENTITIES TAKING OVER AND DOING THE, UH, FULL ARRAY OF SERVICES, UH, AND PRODUCTS THAT WE HAVE, UH, AT, AT THE GOLF COURSE.
AND IT CAME BACK THAT, UH, YOU KNOW, THE WAY WE WERE DOING IT WAS THE BEST APPROACH, BUT THAT WAS SEVERAL YEARS AGO.
SO, UH, YOU KNOW, ANOTHER DIVE INTO THAT TO SEE WHETHER OR NOT, YOU KNOW, UH, THE ENVIRONMENT'S CHANGED AND THERE'S THINGS THAT CAN BE DONE.
UH, WE LOOKED AT, UH, MAYBE US TAKING O THE CITY TAKING OVER THE MAINTENANCE, UH, AND, UH, WE FOUND OUT THAT, UH, UH, UH, YOU KNOW, THAT WAS A BIG, UH, UH, UH, IMPACT ON, UH, THE, THE ASSETS THAT WE'D HAVE TO BUY TO BE ABLE TO, YOU KNOW, OUR, OUR LEASE.
SO, BUT AGAIN, UH, YOU KNOW, THAT COMES UP I THINK NORMALLY WHEN WE DO OUR CONTRACT NEGOTIATION WITH, UH, WITH, UH, IS IT FAIRFIELD, UH, BRIGHTVIEW YEAH.
SO, UH, YOU KNOW, ANYTHING WE CAN DO TO, YOU KNOW, TO, UH, GET DOWN THAT, THAT COST, UH, TO, UH, RUN THE OPERATIONS, I THINK IS, IS WORTHWHILE.
CERTAINLY BACK TO OUTSIDE FOOD, KIND OF BOUNCE BETWEEN MEMBER BONING AND RAMER IS, UM,
[01:10:01]
I WOULD THINK IF YOU ALLOW OUTSIDE FOOD, THAT MEANS LESS STAFF, RIGHT? SO YOU'RE SAVING COSTS THERE.AND THEN IF YOU HAVE LIKE A DRINK PACKAGE, YOU'RE GONNA MAKE MONEY ON DRINKS.
SO IT COULD EQUAL, AND I THINK, SO NUMBER
COULD I MAKE A COMMENT ON THAT? YES.
YOU KNOW, WE LOOKED AT THAT, YOU KNOW, SEVERAL TIMES.
ONE OF THE THINGS THAT WE FOUND IS THAT, ARE WE GOING TO ALLOW THEM TO USE OUR KITCHEN EQUIPMENT? WHO'S GONNA CLEAN UP AFTER THAT? SO THERE'S A LOT OF COST THAT GOES WITH THAT, AND THERE'S A LOT OF, OF POTENTIAL DAMAGE TO OUR, UH, OUR EQUIPMENT, EXPENSIVE EQUIPMENT IN THE KITCHENS.
SO, UH, WHATEVER WE DO, WE'D HAVE TO MAKE SURE THAT, UH, YEAH, I WASN, YOU KNOW, WE DON'T HAVE, UH, YOU KNOW, THAT, THAT POTENTIAL, SO YEAH.
I WASN'T SAYING WE THAT THEY COOK.
UH, I WOULD SAY YOU HAVE YOUR TAKEAWAYS FROM TODAY, AND I WOULD LIKE TO SEE A CITY MANAGER THAT WE TALK ABOUT OUTSIDE FOOD, UM, YOU KNOW, WHETHER WE'RE GOING TO HAVE SOMEBODY ELSE THAT RUNS IT TO SEE IF THAT'S BETTER OR US TRYING TO MANAGE IT.
UM, I LIKE TO SEE THE SURVEYS BEING DONE BEFORE THE RETREAT FOR EMPLOYEE AND FOR, UM, UH, FOR CITIZENS WHO ARE USING IT.
SO THIS WAY AS DIRECTORS, WE CAN GET AN IDEA OF WHAT WE'RE TALKING ABOUT.
UM, AND, AND ALSO FOR ME, I LIKE TO SEE THAT, UM, THE, UM, MAKING SURE THAT THE OUTSIDE FOOD COME TO US WITH SOME SUGGESTIONS AND THEN ANY BESIDES MAINTENANCE FACILITY, YOU KNOW, IS TAKING OVER.
AND JUST TO, UH, FOR ME TO END THIS, WE HAVE HAD, YOU KNOW, WE TELL PEOPLE THAT, YOU KNOW, CITI'S NOT IN THE BUSINESS TO MAKE MONEY.
AS A MATTER OF FACT, I'VE SAID IT A COUPLE TIMES, BUT WHEN I LOOK AT THE NUMBERS ON SLIDE EIGHT AND CATERING YEAR TO DATE IS AT 676,000, AND YOUR EXPENSES IS ALREADY AT 7 0 1.
UM, WE CAN'T KEEP TAKING MONEY OUTTA GENERAL FUND TO OFFSET SOMETHING THAT WE CREATED.
I'M NOT SAYING ANYBODY IN THIS ROOM, THE GOLF COURSE, IT, IT WASN'T EVEN A GOLF COURSE, WASN'T EVEN OWNED OR PURCHASED BY THE CITY.
THE TAXPAYERS WENT AND VOTED FOR THIS AND BROUGHT, BROUGHT THIS ON, WHICH I'M OKAY WITH THE VOTE, HOWEVER IT IS TODAY.
WHAT WE LOOK AT IS IT IS HERE, HOW WE GOT HERE IS NOT THE ISSUE.
HOW WE MOVING IT FORWARD IS THE ISSUE.
I THINK THAT COMES BEFORE THE DIRECTORS OF THIS, UH, TEAM HERE, AND TO MAKE SURE THAT WE'RE MANAGING IT, WHETHER IT'S FINANCIALLY, OPERATIONALLY, UH, HOWEVER THE WAY YOU LOOK AT IT TO MANAGE IT FORWARD AND IS WHERE WE NEED THE ADMINISTRATIVE OFFICER, THE SECRETARY, AND THE TREASURER, AND THE GENERAL MANAGER OF THAT FACILITY TO COME BEFORE US AND GIVE US DIRECTION SO WE CAN MAKE THOSE DECISIONS.
THAT WOULD BE ULTIMATELY, WOULD BE IN THE BEST, UH, EXPERIENCE.
THE, YOU KNOW, THE, THE BEST FEEL FOR THIS PARTICULAR PLACE IS MY COMMENT.
I, I JUST WANNA POINT OUT TO, UM, COUNCIL MEMBER BROWN MARSHALL'S COMMENT ABOUT THE CONTRACT AND WHAT DOES IT SAY IN THE CONTRACT IN REGARDS TO THE CHARGE FOR THE LGC, HAVING BEEN RESPONSIBLE FOR MANAGING SEVERAL MUNICIPAL GOLF COURSES.
THE PRIMARY DIFFERENCE BETWEEN A PRIVATE GOLF COURSE AND A MUNICIPAL GOLF COURSE IS YOU WANT TO BE PRICE CONSCIOUS.
YOU, YOU WANT TO BE ABLE TO ENSURE THAT YOU'RE NOT BARRING PEOPLE FROM HAVING ACCESS TO THE FACILITY IN A HEARTBEAT.
IF THIS WASN'T A MUNICIPAL GOLF COURSE, WE COULD JACK UP THE PRICES, YOU KNOW, FOR ROUNDS.
WE COULD CHARGE MORE FOR THE CARTS WE CAN CHARGE.
I MEAN, THAT'S JUST THE WAY THE PRIVATE SECTOR GOES ABOUT ENSURING THE BOTTOM LINE.
SO I JUST WANNA MAKE THAT CLEAR THAT IF WE ARE TRYING TO BALANCE BOTH, TRYING TO BE AS MUCH AS WE CAN FROM ACTIVITY TO HAVE THAT COST COVERED, YOU ALSO HAVE TO BALANCE THAT WITH HAVING ACCESS TO THE FACILITY AND ENSURING THAT YOU CAN REACH YOUR RESIDENTS IN AN EQUITABLE WAY.
UH, DIRECTOR BON, JUST REAL QUICK, I JUST WANTED TO SAY, I, YOU MAY HAVE SAID THIS, MAYOR, BUT ONE OF THE OTHER MAJOR TAKEAWAYS WAS HAVING SOMEONE WITH MANAGEMENT EXPERIENCE, MARKETING, SALES EXPERIENCE TO, TO BE CONSIDERED FOR THE POSITION, UH, TO RUN THE LGC VERSUS JUST SOMEONE WHO HAS RUN A GOLF COURSE OR IS A GOLF PRO.
I DIDN'T SAY NO, BUT I'M GONNA CHIME IN WITH HIM, TAKE HIS EXTRA TWO MINUTES.
BUT JUST TO PUT, I THINK YOU HEARD IT SEVERAL TIMES AND ALL DONNIE AS WELL, UH, ADVERTISING, MARKETING, YOU
[01:15:01]
KNOW, I THINK COUNCIL LAUER TALKED ABOUT THE, YOU KNOW, GETTING IT OUT THERE TO PUBLIC, WHETHER IT'S THROUGH SOCIAL MEDIA PLATFORMS. I THINK IT IS SO IMPORTANT.I, AND I THINK IF WE DO CERTAIN THOSE THINGS RIGHT, I THINK WE CAN GET TO THIS NUMBER.
UM, YOU KNOW, AND, AND TO SEE HOW IT WORKS.
UM, SO I, YOU KNOW, GREAT JOB TONIGHT, YOU KNOW, GIVING US THIS FEEDBACK.
I MEAN, I THINK IF THE RESIDENTS HAVE ANY QUESTIONS, I MEAN, YOU KNOW, AT LEAST NOW I KNOW HOW TO ANSWER SOME OF THEM.
UH, BECAUSE WE'RE AWARE OF IT.
AND I WOULD JUST SAY IS, YOU KNOW, SOMEWHERE IN THERE I SAW WE'RE SUPPOSED TO HAVE THIS EVERY THREE MONTHS,
WE'RE NOT, WE'RE NOT SITTING HERE FOR, UH, SEVERAL MONTHS THAT WE DON'T HAVE THIS BECAUSE WE'RE NOT AWARE OF IT EITHER.
WELL, WITH THAT, I DON'T SEE ANYBODY ELSE ON THE QUEUE.
UM, NO ONE ELSE WITH NOTHING ELSE.
THAT'S NO ACTIONS, NO ITEMS IN, IN THE EXECUTIVE SESSION.
WE'RE GONNA GO AHEAD AND CLOSE THIS MEETING.