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[00:00:01]

THIS IS MAYOR FORD.

I CALL THIS MEETING TO ORDER AT

[Item 1]

5:00 PM AND STATE THAT THE NOTICE OF THE SPECIAL CITY COUNCIL MEETING WAS DULY POSTED.

THERE WILL NOW BE A ROLL CALL OF CITY COUNCIL AS I CALL YOUR NAME.

PLEASE STATE HERE ARE PRESENT.

MAYOR PRO TEM PRESTON PRESENT COUNCIL MEMBER EDWARDS COUNCIL MEMBER EDWARDS.

I DON'T SEE YOU'RE ON YET.

COUNCIL MEMBER STERLING PRESENT COUNCIL MEMBER BONEY PRESENT.

COUNCIL MEMBER MORALIS.

DOUG IS MY REALIST.

HE WAS.

HE JUST GOT ON RIGHT NOW.

COUNCIL MEMBER MEROLA'S.

COUNCIL MEMBER EMORY COUNCIL MEMBER EMORY PRESENT COUNCIL MEMBER MEROLA'S.

PRESENT COUNCIL MEMBER EDWARDS.

THERE WILL NOW BE A ROLL CALL OF CITY STAFF AND MEETING PRESENTERS.

AS I CALL YOUR NAME, PLEASE STATE HERE OR PRESENT INTERIM CITY MANAGER, BILL ATKINSON, ASSISTANT CITY MANAGER GLEN MARTEL, CITY ATTORNEY JOYCE .

PRESENT CITY SECRETARY MARIA JACKSON.

IS SHE ON DOUG? I HEARD HER EARLIER.

YEAH.

JUST GIVE ME ONE SECOND.

LET ME SEE.

OKAY, I'LL COME BACK TO THOSE PEOPLE THAT ARE, THAT HAVEN'T SAID.

PRESENT DIRECTOR OF COMMUNICATIONS, STACY WALKER, PRESENT DIRECTOR OF FINANCIAL SERVICES, ELENA PORTIS, PRESENT VALLEY VIEW CONSULTANTS.

SUSAN ANDERSON, PRESENT DIRECTOR OF COMMUNITY RESEARCH, ETC.

INSTITUTE JASON MAROTTA, PRESIDENT, DIRECTOR OF HUMAN RESOURCES AND ORGANIZATIONAL DEVELOPMENT.

MARTIN RUSSELL, MARTIN RUSSELL, PURCHASING MANAGER.

SHANNON PLEASANT.

PRESENT.

BAKER TILLY, EDWARD WILLIAMS AND SHUTTER FLOOR.

THEY'RE ALL HERE BUT I PUT THEM IN A BREAK ROOM.

OKAY.

SDR.

JENNIFER AND DOUG, ARE THEY HERE TO DUCK? YES MA'AM.

AND GOV HR USA.

SARA MCKEE, IS SHE IN THE BREAK ROOM ALSO? YES MA'AM.

I WILL GO BACK.

UH, THE COUNCIL MEMBER EDWARDS COME BACK ON.

I'M PRESENT.

I'M PRESENT.

OKAY.

AND DID WE GET COUNCIL MEMBER IN RURAL MARULA? YES, I THINK SO.

I THINK I HEARD HIM SAY PRESIDENT COUNCIL MEMBER MOTOROLAS.

YES MA'AM.

OKAY, NO PROBLEM.

UM, IS THERE ANYBODY WHO I MISSED OR I DID NOT CALL YOUR NAME? DID MARTIN GET ON DOUG PRESENT.

OKAY.

OKAY.

WE WILL MOVE ON TO ITEM TWO A

[Item 2A]

DISCUSSING, CONSIDER ACCEPTING THE QUARTERLY INVESTMENT REPORT FOR THE QUARTER ENDING ON MARCH 31ST, 2020 GOOD EVENING MAYOR AND CITY COUNCIL THIS EVENING WE HAVE SUSAN ANDERSON WITH VALLEY VIEW CONSULTING TO PRESENT OUR QUARTERLY INVESTMENT REPORT FOR THE QUARTER ENDED ON MARCH 31ST, 2020 I'LL TURN IT OVER TO SUSAN NOW.

THANK YOU.

OKAY, THANK YOU VERY MUCH.

AGAIN, THIS IS SUSAN ANDERSON WITH VALLEY VIEW CONSULTING HERE TO PRESENT THE QUARTERLY REPORT FOR THE PERIOD ENDED MARCH 31ST OF 2020 I HOPE YOU HAVE A COPY OF THE REPORT IN FRONT OF YOU ON PAGE ONE.

THAT'S THE SUMMARY PAGE AT THE TOP.

YOU'LL SEE THAT AT THE END OF DECEMBER YOU HAD 116.5 MILLION INVESTED BY THE END OF MARCH THAT HAD RISEN TO 145.8 MILLION OR 29 AND A HALF MILLION HIGHER.

THAT'S DUE TO TAX REVENUES FLOWING IN DURING THAT PERIOD.

WE DID MANAGE TO INVEST ALL OF THAT BEFORE INTEREST RATES REALLY STARTED TO SLOPE OR SLUMP.

BUT I'LL GO THROUGH THAT AND JUST A FEW PAGES LATER.

UH, THE TOTAL PORTFOLIO AT THE END OF THE QUARTER WAS AT ONE POINT 85%, UH, THAT COMPARES TO 2.31% AT THE END OF THE PREVIOUS QUARTER.

SO

[00:05:01]

IT HAD DECLINED 46 BASIS POINTS.

UM, WE CAN GO OVER THE UH, ECONOMY AND KIND OF WHAT CAUSED THAT.

AND JUST A FEW MINUTES, JUST TO GIVE YOU SOME PERSPECTIVE THOUGH, IF YOU LOOK AT THOSE RATES DOWN BELOW THE CURRENT THREE MONTH, TREASURY BILL WAS A ONE SIX ONE 17.

AT THE END OF THIS QUARTER, IT IS CURRENTLY 8.1.

THE SIX MONTH TREASURY WAS 1.3900000000000001% AT THE END OF THE QUARTER.

AND THE SIX MONTH IS CURRENTLY 0.1% TEXT POOL WAS 1% AT THE END OF THE QUARTER AND IT IS NOW 0.32%.

SO YOU CAN SEE THAT RATES HAVE DROPPED SIGNIFICANTLY OVER THE QUARTER.

YOU HAD INTEREST EARNINGS OF 710,000.

AND AT THE END OF THE PREVIOUS QUARTER, YOU HAD 669,000, SO YOU WERE UP A BIT, YOUR BALANCES WERE UP EVEN THOUGH INTEREST RATES HAD DROPPED A LITTLE BIT, YOU STILL BROUGHT IN, UM, SIGNIFICANT INCOME.

ON PAGE TWO, WE TALK ABOUT TYPICALLY THE UPPER LEFT HAND CORNER GRAPH THAT SHOWS HOW MUCH INTEREST RATES HAVE CHANGED SO DRAMATICALLY OVER THE QUARTER AND THE YEAR.

THE DOTTED RED LINE AT THE TOP IS WHERE THE INTEREST RATES WERE AT THE END OF A YEAR AGO, MARCH 31ST OF 2019.

IT DOESN'T LOOK LIKE A NORMAL YIELD CURVE.

A NORMAL YIELD CURVE WOULD HAVE THE SHORTER TERM RATES LOWER THAN THE LONGER TERM RATES AND YOU WOULD HAVE A GENERAL UPWARD SLOPE.

UH, THIS ONE WAS STARTING TO SAG IN THE MIDDLE.

WE WERE STARTING TO HAVE SOME CONCERNS ABOUT THE ECONOMY ALREADY SEEING, UH, A POSSIBLE DIP IN THE ECONOMY EVEN BEFORE THE CORONA VIRUS HIT.

UH, WE HAD THE THREE MONTH AGO, RIGHT AT THE END OF DECEMBER.

THAT GREEN LINE, A LITTLE BIT OF A UPWARD SLOPE, BUT VERY, VERY FLAT.

AND YOU CAN SEE THAT THE SHORT TERM RATES, THE WHOLE CURVE HAD REALLY DROPPED ABOUT A HUNDRED BASIS POINTS BY THAT TIME.

AND THEN GOING DOWN TO THE VERY BOTTOM LINE IS WHERE WE WERE AT THE END OF MARCH.

UH, WE DO HAVE A UH, UPWARD SLOPE IF YOU WANT TO CALL IT A SLOPE BETWEEN OVERNIGHT AND 10 YEARS, BUT THE OVERNIGHT RATE RIGHT NOW, UM, IS 0.04.

AND UH, THE TENURE RATE IS 0.634.

THAT'S CURRENT READ OFF OF BLOOMBERG.

WHAT'S GONE ON, AS YOU ALL KNOW, IS THE CORONA VIRUS HAS CAUSED A SIGNIFICANT CHANGE IN THE ECONOMY.

THE FED HAD STARTED TO MAKE SOME MOVES TO TRY TO KEEP THINGS FROM GOING COMPLETELY OFF COURSE ON MARCH THE THIRD, THEY CAME IN WITH AN EMERGENCY DECLINE DECREASE OF 50 BASIS POINTS IN THE FED FUNDS RATE.

AND THEN JUST, UM, TWO WEEKS LATER ON MARCH 15TH, THEY LOWERED IT BY AN ADDITIONAL A HUNDRED BASIS POINTS.

SO THE CURRENT FED FUNDS RATE BY SOMEWHERE BETWEEN ZERO TO 0.25% IS THE RANGE THAT THEY SET.

AND I CAN TELL YOU THAT A PUBLIC FUND PORTFOLIO WOULD TYPICALLY YIELD SOMEWHERE BETWEEN THAT OVERNIGHT RATE AND A TWO YEAR TREASURY.

SO WITH THE OVERNIGHT RATE BEING 0.04 AND THE TWO YEAR TREASURY BEING A 0.18, YOU CAN TELL THAT THAT THAT IS A NOT A VERY GOOD FORECAST FOR WHAT'S TO COME IN THE INTEREST RATE ENVIRONMENT.

NOW THE NICE THING FOR YOUR PORTFOLIO IS THAT STAFF HAS BEEN VERY REACTIVE TO KEEPING THINGS INVESTMENT THIS DID AND NOT LEAVING IT LAY IN CASH WITHOUT, YOU KNOW, TAKING OF WHAT YOU HAVE AND OBLIGATIONS TO PAY.

UH, SOME OF THE MONEY MARKET ACCOUNTS THAT WE'VE, UM, IDENTIFIED TO YOU ARE PAYING BETTER RATES THAN WHAT WE'RE SEEING IN THE OVERNIGHT MARKET.

BUT STILL WE'RE TRYING TO KEEP CASH AS LOW AS POSSIBLE.

ON PAGE THREE, THIS IS THE LISTING OF YOUR PORTFOLIO HOLDINGS.

UH, EVERYTHING ABOVE THAT BLANK ROW IS YOUR CASH POSITIONS AT THE END OF MARCH.

EVERYTHING BELOW THAT ARE THE CASH OR THE LADDER POSITIONS THAT WE'VE PURCHASED OVER TIME.

AND IF YOU LOOK AT THE YIELD COLUMN ON THE FAR RIGHT, YOU CAN SEE PARTICULARLY THOSE ITEMS BELOW THAT BLANK ROW.

YOU'VE GOT, UH, SOME VERY NICE YIELDS THAT WILL HOLD ON FOR AT LEAST A LITTLE BIT LONGER.

KEEPING THAT LADDER IN PLAY.

YOU'VE EVEN GOT A 3% HANDLE THERE, UM, THAT WE'LL BE ROLLING OFF LATER THIS YEAR.

UM, THE NEWER INVESTMENTS THAT WE'RE SEEING OUT THERE IN THE MARKET WITH CDS

[00:10:01]

STILL BEING THE BEST WOULD RANGE BETWEEN A 0.5 FOR A ABOUT A ONE SIX MONTH, A 0.6 FOR A ONE YEAR AND ABOUT A 0.7 2.8 FOR A TWO YEAR.

SO WE'RE NOT SEEING ANYWHERE NEAR THE 1% OR 2% RANGE THAT WE HAD BEEN SEEING, UM, IN PREVIOUS QUARTERS.

THE, UM, AGAIN, THE NICE THING THOUGH IS THAT YOU'VE BEEN ABLE TO LOCK IN WHEN RATES WERE GOOD AND KEPT YOUR CASH AS LOW AS AS YOU CAN, UH, STILL NEEDING TO PAY YOUR OBLIGATIONS.

NOW, MANY OF OUR CLIENTS HAVE BEEN STILL LOOKING AT DOING NEW INVESTMENTS EVEN IN THIS ENVIRONMENT.

BUT THE OTHER CONSIDERATION THAT, UM, THEY'RE ALL KEEPING IN MIND IS THIS NEW ENVIRONMENT THAT WE'VE ENTERED WHERE YOU'RE REALLY STARTING TO THINK A LITTLE BIT HARDER ABOUT WHAT KINDS OF REVENUES YOU'RE GOING TO HAVE, WHAT KINDS OF EXPENSES YOU'RE GOING TO HAVE WITH THE COVE IT OUT THERE.

AND SO WE REALIZE THAT THAT MANY OF YOU MAY WANT TO KEEP THINGS A LITTLE BIT MORE LIQUID.

JUST I'M THINKING ABOUT POSSIBLE SALES TAX IN DOWNTURNS OR, UH, PROPERTY TAX, MAYBE NOT BEING PAID AS SWIFTLY AS IN THE PAST.

AND WE UNDERSTAND THAT.

BUT, UM, WE STILL LOOK AT THE LADDER.

WE ADVISE THE, UM, THE STAFF THAT YOU HAVE THERE ABOUT WHERE WE WOULD SEE THE NEXT INVESTMENTS TAKING PLACE.

BUT, UM, ALL OF THE FINAL DECISIONS ON ANY NEW INVESTMENT HAVE TO KEEP IN MIND WHAT KIND OF CHANGES YOU'RE GOING TO SEE IN YOUR ECONOMIC ENVIRONMENT THERE.

PAGE FOUR IS THE LAST OF THE MORTGAGE PORTFOLIO THAT YOU HAVE.

YOU HAVE ONLY ABOUT 3 MILLION THERE RIGHT NOW.

UH, WE HAVE NOT BEEN BUYING ANYMORE MORTGAGES.

THESE WERE BOUGHT, THEY WERE VERY LONG TERM MORTGAGES.

UM, YOU TAKE A LOT OF RISK WHEN YOU HAVE LONGTERM MORTGAGES, UH, IN CERTAIN TYPES OF MARKET ENVIRONMENTS NOW WOULD DEFINITELY NOT BE A GOOD TIME TO BUY MORTGAGES BECAUSE THEY'LL DO WELL WHEN INTEREST RATES ARE FALLING, BUT THEY DON'T DO SO WELL WHEN INTEREST RATES START TO RISE.

SO IN ANTICIPATION THAT WE'RE AT PROBABLY THE LOWS RIGHT NOW, UH, CHANCES OF THINGS GOING HIGHER OR ARE MUCH GREATER THAN THEM GOING LOWER AT THIS POINT.

SO WE'RE HOLDING STEADY.

UH, YOUR CURRENT INVESTMENT POLICY ONLY ALLOWS YOU TO GO OUT TWO YEARS.

SO THAT MAKES IT REAL DIFFICULT TO BUY ANYMORE MORTGAGES.

AND THAT'S, THAT'S PROBABLY A GOOD FOR THE RISK PARAMETERS THAT WE THINK THAT YOU NEED TO HAVE IN YOUR PORTFOLIO.

PAGE FIVE, THESE ARE THE GRAPHICS OF THE PORTFOLIO.

THE PORTFOLIO COMPOSITION IN THE UPPER LEFT HAND CORNER, UH, SECURITIES AND CDS MAKE UP 58% OF THE PORTFOLIO AT THE END OF MARCH.

THAT WAS UP A LITTLE BIT FROM 56% AT THE END OF THE PREVIOUS QUARTER AND YOUR CASH EQUIVALENTS, THOSE BEING THE POOLS OF MONEY MARKET ACCOUNTS, NOW ACCOUNTS AND THEN DEMAND ACCOUNTS, UM, ARE DOWN JUST A LITTLE BIT FROM WHERE THEY WERE PREVIOUSLY.

UH, SO GIVEN ALL THE MONEY THAT SHE BROUGHT IN AND TAX REVENUES, I THINK HOLDING PRETTY STEADY, UH, WAS A GOOD THING.

THOSE, UH, POOL MONEY MARKET ACCOUNTS AND NOW ACCOUNTS ARE STILL PAYING, UH, BETTER THAN, UH, SOME OF THE, UM, CD THAT WE COULD SHOW TO YOU AT THIS PRESENT TIME.

UH, AND THEN FINALLY THE PERFORMANCE GRAPH AT THE BOTTOM.

YOURS IS THE DARK BLACK LINE AT THE TOP.

YOU HAVE STARTED TO GO DOWN JUST LIKE EVERYONE ELSE, YOU TOOK A LITTLE BIT OF A DIP BECAUSE YOU BROUGHT IN SO MUCH CASH AT THE END OF THE PREVIOUS QUARTER DUE TO THE TAX REVENUES INVESTING IN A LOWER RATE ENVIRONMENT.

UM, SO THAT'S, THAT'S THE DIFF THAT YOU'RE SAYING.

THE NEXT, THE REPORT THAT YOU SEE FOR, UM, THE QUARTER IN JUNE, YOU'RE LIKELY TO SEE THOSE OTHER LINES OF COMPARISON REALLY FALL QUITE A BIT MORE WHERE YOUR SHITS HOLD PRETTY STEADY, UH, OVER THE NEXT QUARTER OR SO.

ON PAGE SIX, UM, THIS IS THE PAGE WHERE WE HIGHLIGHT THE NEW PURCHASES THAT WERE MADE DURING THE QUARTER.

UH, IF YOU LOOK UNDER THE PURCHASES COLUMN AND ALL OF THE LARGER NUMBERS WOULD BE YOUR NEW INVESTMENTS.

THE SMALLER NUMBERS ARE INTEREST PAYMENTS THAT CAME IN ON, UM, COMPOUNDING CDS THAT JUST ROLLED INTO PRINCIPLE.

SO THE ONES WE'LL FOCUS ON ARE THERE LARGER, THEY TOTAL ABOUT 30 MILLION.

UH, THE VERY TOP ONE IS A LITTLE UNIQUE.

ONE OF THE THINGS THAT WAS HAPPENING EARLY ON IN THIS DOWNTURN

[00:15:02]

WAS THAT BANKS WERE TRYING TO RAISE SOME, UM, CASH.

WE HAD A LOT OF CORPORATIONS THAT REALLY, UH, STARTED DRAWING ON THEIR LINES OF CREDIT IN ANTICIPATION THAT THEIR REVENUES WERE GOING TO BE PRETTY, PRETTY UGLY.

SO BANKS HAD TO PUMP UP THEIR CASH POSITIONS TO FUND THOSE, UM, UH, CREDIT DRAWS.

AND ONE OF THE THINGS THAT THEY WERE DOING WERE SELLING MUNICIPALS, STATE, LOCAL GOVERNMENT, UM, POSITIONS THAT THEY HAD IN THEIR INVENTORY.

AND YOU WERE ABLE TO GET SOME REALLY GOOD YIELDS OUT OF THOSE.

IT WAS HIGHLY COMPETITIVE.

YOU HAD TO REACT REALLY SWIFTLY WHEN SOMETHING CAME UP TO THE SURFACE.

UM, YOUR, YOUR, UH, STAFF WAS ABLE TO GIVE THE GO AHEAD TO BUY A 5 MILLION STATE OF TEXAS TRANSPORTATION BOND.

UM, IT WAS, UH, PAYING A ONE 90 FOR JUST A FIVE MONTH POSITION, WHICH IS, WAS INCREDIBLE, VERY HIGHLY RATED, TOP RATED, UM, FOR A MUNICIPAL ISSUE.

SO THAT WAS A GREAT PURCHASE.

I WISH I COULD HAVE FOUND A LOT MORE OF THOSE KINDS OF THINGS, BUT AS I MENTIONED, IT WAS VERY, VERY COMPETITIVE.

AND THEN YOU HAD SEVERAL OTHER CDS THAT WERE PURCHASED, UH, THROUGHOUT THE QUARTER.

ALL OF THEM AT RATES, UH, AROUND 1.7 WE BUILT OUT YOUR LADDER.

UH, THE MATURITIES RANGED ANYWHERE FROM RUN ONE YEAR OUT TO 22 MONTHS, UH, TO LOCK ALL OF THOSE IN.

UH, ONE OF THE THINGS THAT STAFF AND I DO IS WE LOOK AT YOUR CASH FLOW FORECAST, WE LOOK AT YOUR MATURITY LADDERS AND MAKE SURE THAT WE UH, MATCH UP THOSE MATERIALS WITH ARE THOSE OBLIGATIONS WITH MATURITIES.

AND THAT WAS THE FUNCTION, UM, THAT WE WERE KEEPING IN MIND WHEN WE WERE INVESTING ALL OF THESE POSITIONS.

AND THESE ALL TOTALED UP TO JUST A LITTLE OVER 30 MILLION.

NOW SINCE THE QUARTER WAS OVER, YOU WERE ABLE TO FIND A COUPLE MORE OF THOSE MUNI ISSUES THAT WILL SHOW UP ON YOUR NEXT RECORD.

UH, BOTH OF THEM WERE WITHIN THE STATE OF TEXAS.

ONE OF THEM WAS A CITY OF ARLINGTON, UH, GENERAL OBLIGATION.

IT WAS A 1.4 MILLION POSITION THAT MATURES IN AUGUST OF 2021.

YOU GOT THAT AT A 0.95.

IT WAS ALSO A AAA RATED BOND AND THEN YOU PURCHASED A 1.5 MILLION ROUND BROCK UTILITY BOND, UH, THAT ALSO MATURED IN AUGUST OF 21 THAT ALSO ADD A 0.95, ALSO RATED AAA.

SO THOSE TWO WILL, UM, YOU KNOW, GIVE YOU A PRETTY GOOD RETURN FOR A LITTLE OVER A YEAR FROM NOW AND THAT'S, THAT'S GOING TO HELP HOLD YOUR POSITIONS UP A LITTLE BIT.

AND THEN FINALLY ON PAGE EIGHT, THESE ARE THE TWO PAGES THAT STAFF AND I PAY A LOT OF ATTENTION TO.

ONE OF THE THINGS THAT WE WANT TO DO IS LOOK AT ALL OF YOUR POSITIONS BY FUND AND WE WANT TO MAKE SURE THAT YOU'VE GOT ENOUGH CASH WITHIN EACH FUND TO PAY YOUR ANTICIPATED APPLICATIONS.

BUT THEN WE ALSO WANT TO SEE THAT LADDER, EVERYTHING BELOW THAT BLANK ROW, WE WANT TO SEE THINGS LADDERED OUT OVER TIME BECAUSE THAT'S WHERE YOU LOCK IN YOUR, YOUR BEST RETURNS.

AND YOU CAN SEE THAT ON IN EACH OF THE CASES, UH, THE POOL FUNDS HAS A LITTLE BIT MORE LIQUIDITY, BUT THAT'S WHERE YOU PAY THE BULK OF YOUR OBLIGATIONS.

YOU ALSO HAVE, UM, SOME OF YOUR UM, CAPITAL IMPROVEMENT PROJECT BONDS THAT, UH, WHEN WE INITIALLY RECEIVED THOSE FUNDS, WE BUILT THE, UM, THE LADDER, UM, AND KIND OF MATCH THE PROJECT MANAGERS ESTIMATES OF WHEN THEY WOULD NEED THOSE FUNDS.

SO AS THOSE ARE BEING CONSTRUCTED AND BEING PAID DOWN, YOU'RE GOING TO SEE THE FUNDS BELOW THE BLANK ROW OF THE LADDER.

AS THEY MATURE, THEY'RE GOING TO REPLENISH YOUR CASH AND THEN GET SPENT FOR PROJECT, UM, PAYMENTS.

SO THAT'S, THAT'S THE, THE MAIN THRUST OF THE QUARTERLY REPORT FOR MARCH.

IF YOU HAVE ANY QUESTIONS THAT BLEND TO ENTERTAIN THEM.

ARE THERE ANY QUESTIONS? ALL RIGHT.

IS THERE A MOTION TO APPROVE THE QUARTERLY REPORT? MOTION TO APPROVE COUNCIL MEMBER PRESTON.

SECOND.

IT'S OKAY.

WE HAVE A MOTION AND A SECOND.

ALL RIGHT.

IS THERE, ARE THERE ANY MORE QUESTIONS? IF NOT, I WILL GO AHEAD AND DO A ROLL CALL VOTE.

MAYOR PRO TEM MADE THE SECOND, UH, COUNCIL MEMBER COUNCIL

[00:20:01]

MEMBER EMORY MADE THE MOTION.

COUNCIL MEMBER EDWARDS ARE PRO COUNCIL MEMBERS.

STERLING ROOM COUNCIL MEMBER BALI.

YES.

COUNCIL MEMBER MURALISTS.

YES.

AND THIS IS MAYOR FORD.

YES.

MOTION APPROVED.

[Item 2B]

WE WILL MOVE ON AND THANK YOU.

YOU'RE WELCOME.

THANK YOU.

BYE BYE.

WE WILL MOVE ON TO POOPY PRESENTATION OF THE ETC.

INSTITUTE 2020 MISSOURI CITY COMMUNITY SURVEY.

MAYOR MOVIE'S COUNCIL STILL ATKINSON.

AND, UH, AS YOU KNOW, WE HAD, UH, BEEN DOING THE COMMUNITY SURVEY IS A THIRD TIME THAT WE HAVE DONE IT, THREE TO SAY PREVIOUS TO THAT WE USE A DIFFERENT CONTRACTOR.

UH, BUT WHAT WE HAVE WITH ACC IS, UH, WE HAVE NOW BEEN ABLE TO BUILD A LEVEL OF HISTORY IN ORDER TO SEE THE PROGRESSION OF THE ANSWER'S SERVICES AND, UH, SATISFACTION OF SERVICES THAT WE PROVIDE TO THE COMMUNITY AND GET THEIR FEEDBACK.

AND THIS SURVEY HAS DONE EVERY TWO YEARS.

AND SO, UH, WE DID IT IN 16, 18 AND NOW 20 AND JASON MORADO IS ON THE LINE TO, UH, TAKE YOU THROUGH THE SURVEY, UH, THE INFORMATION FROM IT AND ANSWERING QUESTIONS YOU MAY HAVE.

SO I'LL TURN IT OVER TO JASON.

GREAT.

THANKS, BILL.

THIS IS JASON MORADO WITH ETC INSTITUTE AND ETC.

IS A MARKET RESEARCH FIRM BASED IN OLATHE, KANSAS, WHICH IS IN THE KANSAS CITY AREA.

AND THE THING THAT WE SPECIALIZE IN IS DOING COMMUNITY SURVEYS FOR CITY AND COUNTY GOVERNMENTS ALL ACROSS THE COUNTRY.

AND THIS PAST SPRING, AS BILL SAID, FOR THE THIRD TIME, WE CONDUCTED A COMMUNITY SURVEY, THE CITY OF MISSOURI CITY.

UH, THIS SURVEY WAS CONDUCTED, CONDUCTED IN THE MONTH OF MARCH, PRETTY MUCH FROM THE VERY BEGINNING UNTIL THE VERY END OF MARCH.

NOW, IF YOU'VE SEEN THE FULL REPORT, IT'S VERY DETAILED AND COMPREHENSIVE.

SO TODAY WHAT I'M GOING TO GO THROUGH IS REALLY THE HIGH LEVEL KEY FINDINGS FROM THE SURVEY.

NEXT SLIDE.

SO I MENTIONED THAT ETC.

IS BASED IN THE KANSAS CITY AREA, BUT WE'RE A NATIONAL LEADER AND PROVIDING MARKET RESEARCH FOR LOCAL GOVERNMENTS.

WE'VE BEEN DOING THIS TYPE OF WORK FOR OVER 35 YEARS AND IN THE LAST 10 YEARS ALONE WE'VE CONDUCTED SURVEYS AND MORE THAN 900 COMMUNITIES IN 49 STATES.

AND THAT INCLUDES A LOT OF WORK THROUGHOUT THE STATE OF TEXAS.

SO THIS IS REALLY THE TYPE OF WORK THAT WE SPECIALIZE IN.

NEXT SLIDE.

THIS IS JUST A QUICK RUNDOWN OF WHAT I'LL GO THROUGH TODAY.

I'LL GO OVER THE PURPOSE AND METHODOLOGY OF THE SURVEY.

UH, WHAT I CALL THE BOTTOM LINE UP FRONT IS OUR MAIN CONCLUSIONS FROM THE SURVEY.

UM, BOIL DOWN TO ONE POWERPOINT SLIDE AND THEN I'LL GO THROUGH THE MAJOR SURVEY FINDINGS TO SHARE HOW WE CAME TO THOSE CONCLUSIONS.

AND OF COURSE I'LL BE HAPPY TO ANSWER ANY QUESTIONS AS WELL.

SO THERE'S SEVERAL REASONS TO CONDUCT A SURVEY LIKE THIS.

ONE IS TO GET AN OBJECTIVE ASSESSMENT OF HOW SATISFIED RESIDENTS ARE WITH THE DELIVERY OF MAJOR CITY SERVICES.

THE SURVEY IS ALSO A GREAT WAY TO HELP DETERMINE WHAT RESIDENTS FEEL ARE THE TOP PRIORITIES FOR THE COMMUNITY.

AND THEN ALSO WITH THE SURVEY, WE'RE ABLE TO MEASURE TRENDS FROM THE PREVIOUS SURVEYS.

AS WE MENTIONED, THIS IS THE THIRD TIME THAT WE'VE CONDUCTED THE SURVEY AND EACH TIME WE TWEAK THE SURVEY A LITTLE BIT, BUT MOST OF THE QUESTIONS REMAINED THE SAME.

THAT WAY WE CAN MEASURE THE TRENDS OVER TIME.

AND THEN ALSO WITH THIS SURVEY WE'RE ABLE TO COMPARE YOUR RESULTS WITH OTHER COMMUNITIES ACROSS THE COUNTRY.

NEXT SLIDE.

SO THIS SURVEY IS SIX PAGES LONG AND THAT'S A TYPICAL LENGTH FOR ONE OF OUR COMMUNITY SURVEYS.

WE SURVEY WAS ADMINISTERED BY COMBINATION OF MAIL AND ONLINE TWO RANDOMLY SELECTED RESIDENTS THROUGHOUT THE CITY.

AND THAT'S OUR STANDARD METHODOLOGY FOR THESE TYPES OF SURVEYS.

OUR GOAL IS TO GET AT LEAST 400 COMPLETED SURVEYS AND WE ACCOMPLISH THAT.

WE ENDED UP WITH 420 COMPLETED SURVEYS.

AND ONE THING WE ALWAYS DO WHEN WE CONDUCT THESE SURVEYS IS AS WE'RE COLLECTING THE DATA, WE CHECK THE DEMOGRAPHICS OF SURVEY RESPONDENTS TO MAKE SURE IT REFLECTS THE ACTUAL POPULATION OF THE CITY.

SO WE MAKE SURE WE HAD A GOOD REPRESENTATION BY KEY DEMOGRAPHIC AREAS SUCH AS AGE, GENDER, RACE, AND ETHNICITY.

AND THE RESULTS OF THE 420 SURVEYS AT THE 95% LEVEL OF CONFIDENCE HAS A MARGIN OF ERROR PLUS OR MINUS 4.8% SO ESSENTIALLY THAT MEANS THAT IF WE CONDUCTED THE SURVEY THE SAME WAY A HUNDRED TIMES, 95 TIMES, THE RESULTS WOULD BE PLUS OR MINUS 4.8% FROM WHAT WE'RE REPORTING.

SO THE RESULTS AREN'T PERFECT,

[00:25:01]

BUT REALLY IT'S A VERY SMALL MARGIN OF ERROR.

NEXT SLIDE.

SO HERE WE HAVE A MAP OF THE CITY.

THE RED DOTS ARE HOUSEHOLDS THAT COMPLETED THE SURVEY.

SO WE HAD A GOOD REPRESENTATION THROUGHOUT THE CITY AND THIS DISTRIBUTION IS SIMILAR TO WHAT WE HAD ON PREVIOUS SURVEYS.

NEXT SLIDE.

OKAY, SO HERE'S OUR MAIN CONCLUSIONS FROM THE SURVEY ON THAT.

RESIDENTS HAVE A VERY POSITIVE PERCEPTION OF THE CITY.

UH, 91% OF RESPONDENTS RATE A MISSOURI CITY AS AN EXCELLENT OR A GOOD PLACE TO LIVE.

85% RATE OF MISSOURI CITY AS AN EXCELLENT OR A GOOD PLACE TO RAISE CHILDREN AND BOTH CASES, THAT'S A 5% INCREASE IN SATISFACTION FROM THE LAST SURVEY.

WE ALSO FOUND THAT SATISFACTION RATINGS OVERALL ARE SIMILAR TO WHAT THEY WERE A COUPLE OF YEARS AGO ALSO OVERALL OR SIMILAR TO 2016 UM, WE'LL LOOK AT THAT IN A LITTLE MORE DETAILED A LITTLE BIT.

AND THEN ALSO WE'VE FOUND THAT THE SATISFACTION WITH CITY SERVICES IS MUCH HIGHER IN MISSOURI CITY THAN IT IS IN OTHER COMMUNITIES.

YOU RATED ABOVE THE U S AVERAGE AND 57 OUT OF THE 76 AREAS THAT WE COMPARED AND ABOVE THE TEXAS AVERAGE AND 56 OUT OF THOSE 76 AREAS THAT WE'LL LOOK AT SOME OF THAT IN MORE DETAIL AS WELL.

AND ONE OF THE AREAS THAT REALLY STANDS OUT, SATISFACTION WITH CUSTOMER SERVICE, THEY'RE YOU RATED AT 19 PERCENTAGE POINTS ABOVE THE U S AVERAGE 17% ABOVE THE TEXAS AVERAGE, SO MUCH, MUCH HIGHER THAN OTHER COMMUNITIES WHEN IT COMES TO PROVIDING CUSTOMER SERVICE TO RESIDENTS.

AND THEN WE'VE FOUND THAT THE TOP PRIORITIES FOR THE COMMUNITY ARE MAINTAINING THE CITY STREETS, SIDEWALKS, THE INFRASTRUCTURE, COMMUNICATION WITH THE PUBLIC, AND THEN POLICE AND FIRE SERVICES.

NEXT SLIDE.

SO FIRST WE'LL LOOK AT JUST SOME GENERAL PERCEPTIONS THAT RESIDENTS HAVE ON THE CITY.

SO THIS WAS THE VERY FIRST QUESTION ON THE SURVEY HERE WE ASKED RESIDENTS TO WRITE THEIR PERCEPTIONS OF MISSOURI CITY AND A NUMBER OF DIFFERENT WAYS.

AND HERE YOU CAN SEE THE DARK BLUE ARE RESIDENTS WHO IN EACH AREAS EXCELLENT.

THE LIGHT BLUE IS GOOD, THE YELLOW IS NEUTRAL, AND WE INTERPRET NEUTRAL AS MEETING EXPECTATIONS.

SO RATING OF A THREE ON A FIVE POINT SCALE AND THEN THE PINK OR THOSE WE GAVE A RATING OF BELOW AVERAGE RAPPORT.

STILL, IF YOU LOOK AT THE TOP OF THIS CHART, YOU CAN SEE THAT MOST RESIDENTS RATED MISSOURI CITY AS AN EXCELLENT OR A GOOD PLACE TO LIVE AND TO RAISE SHOW.

UM, REALLY, REALLY OUTSTANDING RATE.

NEXT SLIDE.

SO HERE'S SOME MORE PERCEPTIONS OF THE CITY.

ONE OF THE THINGS THAT REALLY STANDS OUT HERE, IF YOU LOOK AT THAT TOP ROW, OVER 75% OF RESPONDENTS RATE THE QUALITY OF LIFE IN THEIR COMMUNITY IS EITHER I GAVE RATING BEING EITHER VERY SATISFIED OR SATISFIED.

THAT'S COMPARED TO ONLY 7% WHO ARE DISSATISFIED.

NEXT SLIDE.

.

SO HERE WE ASKED RESIDENTS TO RATE MAJOR CATEGORIES OF CITY SERVICES.

SO HERE WE'RE ASKING RESIDENTS TO RATE THESE ITEMS AT THE BIG PICTURE DEPARTMENTAL LEVEL.

AND THEN LATER ON IN THE SURVEY WE ASK ABOUT SOME MORE SPECIFIC AREAS WITHIN SOME OF THESE CATEGORIES.

SO ONE OF THE THINGS THAT STANDS OUT HERE IS HOW FEW RESIDENTS ARE DISSATISFIED WITH THESE DIFFERENT AREAS BACK.

THERE'S ONLY TWO AREAS WHERE MORE THAN 20% OF RESIDENTS ARE DISSATISFIED AND THOSE TWO ARE MAINTAINED STREETS, SIDEWALKS AND INFRASTRUCTURE.

AND THEN OVERALL COMMUNICATION.

AND EVEN FOR THOSE AREAS THOUGH, WHICH ARE THE LOWEST RATED AREAS, UH, YOU STILL HAVE FAR MORE RESIDENTS WHO GAINED POSITIVE RATINGS THAN NEGATIVE.

IF HAD TO GO TO THE TOP OF THIS CHART, YOU CAN SEE THE HIGHEST RATED AREAS ARE POLICE AND FIRE SERVICES, TRASH AND YARD WASTE AND PARKS AND RECREATION.

NEXT SLIDE.

SO HERE WE HAVE A MAP OF THE CITY AND WHAT WE DID HERE IS BROKE THE RESULTS DOWN BY CENSUS BLOCK GROUP.

SO THESE ARE VERY SMALL AREAS AND WHAT THIS DOES IS IT TELLS US IF RESIDENTS IN DIFFERENT PARTS OF THE CITY HAVE DIFFERENT PERCEPTIONS OF THE CITY AND OUR RATING SERVICES DIFFERENTLY.

WE CREATE A MAP LIKE THIS FOR EVERY QUESTION ON THE SURVEY ASKED THEM A FIVE POINT SCALE.

SO THERE'S OVER 80 MAPS IN THE REPORTS.

I'VE GOT JUST A COUPLE OF HERE.

WE'LL TAKE A LOOK AT IT.

THIS SHOWS HOW RESIDENTS RATED MISSOURI CITY AS A PLACE TO, AND YOU CAN SEE THE ENTIRE MAP IS BLUE.

AND IN FACT, A LOT OF IT IS DARK BLUE, WHICH IS THE HIGHEST POSSIBLE RATING.

SO THIS TELLS US THAT RESIDENTS THROUGHOUT THE CITY ARE OUR RETINA, MISSOURI CITY AS AN EXCELLENT OR A GOOD PLACE TO LIVE.

NEXT SLIDE.

AND IN THIS MAP SHOWS THE RESULTS FOR MISSOURI

[00:30:01]

CITY AS A PLACE TO RAISE CHILDREN.

AGAIN, THE ENTIRE MAP IS BLUE ALIVE, THAT EVEN DARK BLUE BEING THAT RESIDENTS THROUGHOUT THE CITY FEEL LIKE MISSOURI CITY IS AN EXCELLENT OR A GOOD PLACE TO RAISE CHILDREN.

NEXT SLIDE.

AND WE'LL TAKE A LOOK TO SEE HOW YOUR RESULTS COMPARE TO OTHER COMMUNITIES.

AND YOU'LL SEE AS WE GO THROUGH THESE, UM, THAT IN MOST AREAS YOUR RATINGS ARE MUCH HIGHER THAN OTHER COMMUNITIES.

YES.

SO FOR THESE NEXT FEW SLIDES, THE BLUE BAR ARE MISSOURI SENIOR RESIDENTS WHO ARE EITHER VERY SATISFIED OR SATISFIED THAT CATEGORY.

THE RED ARE THE SATISFACTION RATINGS FROM RESIDENTS FROM ALL ACROSS THE U S AND THEN THE YELLOW ARE THE SATISFACTION RATINGS FROM RESIDENTS THROUGHOUT THE STATE OF TEXAS.

SO THIS FIRST CHART IS FOR PERCEPTIONS OF THE CITY.

AND YOU CAN SAY THAT YOU RATE MUCH HIGHER THAN OTHER COMMUNITIES AS A PLACE TO LIVE AS A PLACE TO RAISE CHILDREN.

AND AS A PLACE TO RETIRE FOR EACH OF THOSE YOU'RE MORE THAN 20 PERCENTAGE POINTS ABOVE THE REGIONAL, THE TEXAS AVERAGE, YOU'RE A LITTLE ABOVE, UH, THE COMMUNITIES AS A PLACE TO WORK.

AND AS FAR AS MOVING IN THE RIGHT DIRECTION, YOU RATE A LITTLE BIT LOW AS A PLACE TO VISIT.

UM, BUT NOT, NOT MUCH REALLY.

YOU'RE PRETTY MUCH ON PAR WITH THE COMMUNITIES IN THAT AREA.

NEXT SLIDE.

SO THESE ARE COMPARISONS FOR MAJOR CATEGORIES OF CITY SERVICES.

SO AGAIN, THIS IS WHERE WE'RE ASKING THE RESIDENTS TO RATE THESE AREAS AT THE KIND OF BIG PICTURE DEPARTMENTAL LEVEL AND FOR JUST ABOUT EVERY SINGLE CATEGORY YOU RATE SIGNIFICANTLY HIGHER THAN OTHER COMMUNITIES.

THE ONLY AREA WHERE YOU'RE NOT SIGNIFICANTLY HIGHER IS COMMUNICATION, WHICH IS THAT BOTTOM ROW.

BUT EVEN FOR THAT, AND YOU CAN SEE YOU'RE PRETTY MUCH ON PAR WITH THAT.

THE COMMUNITIES, THE AREAS WHERE YOU'RE ALREADY INTO, THE FARTHEST ABOVE THE REGIONAL AND NATIONAL AVERAGE IS POLICE.

AND FIRE SERVICES, UM, TRASH AND YARD WASTE, PARKS AND RECREATION, AND THE CUSTOMER SERVICE.

SO THIS SHOWS COMPARISONS FOR PUBLIC WORKS.

YOU CAN SEE THERE'S FIVE AREAS WHERE YOU RATE SIGNIFICANTLY HIGHER THAN OTHER CITIES, WHICH INCLUDES, UH, STREET SIGNS AND TRAFFIC SIGNALS.

UH, THE CONDITION OF MAJOR STREETS REALLY IS SIGNIFICANTLY ABOVE OTHER CITIES.

YOU HAVE A 71% SATISFACTION RATING.

THE REGIONAL NATIONAL AVERAGE IS BELOW 50%.

YOU ALSO RATE MUCH HIGHER THAN OTHER CITIES WHEN IT COMES TO MOWING AND TREE TRIMMING ALONG STREETS, NEIGHBORHOODS, STREETS AND SIDEWALKS.

THERE ARE A COUPLE AREAS WHERE YOU RATE A LITTLE BIT BELOW WHERE THE COMMUNITIES AND THAT INCLUDES STREET LIGHTING AND THEN ANIMAL SERVICE ENFORCEMENT.

NEXT SLIDE.

AND HERE ARE THE COMPARISONS FOR POLICE, FIRE AND EMERGENCY SERVICES FOR ALL 11 AREAS RATE ABOVE THE NATIONAL AVERAGE.

AND THERE'S SEVEN AREAS THAT ESPECIALLY STAND OUT.

SO THAT INCLUDES THE OVERALL QUALITY OF FIRE SERVICES, HOW QUICKLY FIRE PERSONNEL RESPOND TO EMERGENCIES, OVERALL QUALITY OF POLICE, HOW QUICKLY POLICE RESPOND TO EMERGENCIES, UH, FORCING TRAFFIC LAWS, UH, THE VISIBILITY OF POLICE IN NEIGHBORHOODS AND THEN POLICE SAFETY AWARENESS PROGRAMS. NEXT SLIDE.

AND THEN HERE ARE COMPARISONS FOR CUSTOMER SERVICE.

THIS IS BASED ON RESIDENTS WHO HAVE CONTACTED THE CITY IN THE PAST YEAR AND IN ALL FIVE AREAS YOU RATE AT OR ABOVE THEIR NATIONAL REGIONAL AVERAGE.

THE AREAS THAT ESPECIALLY STAND OUT IS THE COURTEOUSNESS OF CITY STAFF, THE ACCURACY AND ASSISTANCE, THAT INFORMATION THAT YOU'RE PROVIDING TO RESIDENTS AND THEN HAVE OUR RESIDENTS BE LIKE THEIR ISSUE WITH HIM.

NEXT SLIDE.

SO NOW WE'LL TAKE A LOOK AT SOME TRENDS, HOW THESE RESULTS COMPARE TO PREVIOUS YEARS.

UM, SO IF YOU LOOK AT THIS NEXT SLIDE, SINCE 2018 SATISFACTION RATINGS HAVE INCREASED AND WE ATE THE 87 AREAS THAT WE COMPARED STAY THE SAME IN SEVEN OF THOSE AREAS AND THEN DECREASE IN 32.

THANKS.

FINE.

SO THIS CHART SHOWS THE COMPARISONS FOR MAJOR CATEGORY OF CITY SERVICES.

UH, SO THE BLUE LINE SHOW, THE SATISFACTION RATINGS FOR 2020 SURVEY GRAY IS 2018 AND THEN THE PAINTERS 2016.

SO IN MOST AREAS THAT SAYS FACTS, YOUR RATINGS ARE PRETTY SIMILAR TO WHAT WE SAW A COUPLE OF YEARS AGO.

THERE ARE TWO AREAS THAT HAVE HAD A DECREASE OF 5% OR MORE SINCE THE LAST SURVEY.

THAT INCLUDES EFFORTS TO ENSURE THE COMMUNITY'S PREPARED FOR EMERGENCIES AND THEN OVERALL COMMUNICATION FROM THE CITY.

AND THEN WE DO HAVE ONE AREA THOUGH THAT'S HAD A INCREASE OF AT LEAST 5% SINCE THE LAST SURVEY, WHICH IS OVERALL TRAFFIC

[00:35:01]

FLOW.

AND THAT WAS ONE OF THE TOP PRIORITIES IN THE SURVEY A COUPLE OF YEARS AGO.

YOU CAN SEE THE SATISFACTION'S INCREASED BY 5% GOING BACK TO 2018 UP BY 9% GOING BACK TO 2016 OKAY, SO NOW WE'LL TAKE A LOOK AT SOME OF THE TOP PRIORITIES FOR THE COMMUNITY.

NEXT SLIDE.

SO THIS IS WHAT WE CALL THE IMPORTANT SATISFACTION RATING.

AND YOU MIGHT REMEMBER THIS FROM PREVIOUS SURVEYS.

THIS IS A TOOL THAT WE USE TO HELP COMMUNITIES SET PRIORITIES AND DETERMINE WHAT ARE THE MOST IMPORTANT.

SO THIS ANALYSIS IS BASED ON TWO QUESTIONS ON THE SURVEY.

FIRST WE ASKED RESIDENTS HOW SATISFIED THEY ARE WITH SERVICES.

AND THEN THE FOLLOWUP QUESTION IS WHICH SERVICES ARE THE MOST IMPORTANT FOR THE CITY TO EMPHASIZE OVER THE NEXT COUPLE OF YEARS.

SO THE IDEA HERE IS THAT THOSE AREAS THAT HAVE A COMBINATION OF A LOW SATISFACTION RATING BUT ARE ALSO RATED AS THE MOST IMPORTANT SHOULD BE THE HIGHEST PRIORITIES.

SO THIS FIRST TABLE IS FOR MAJOR CATEGORIES AND SERVICES.

UH, THE NUMBER ONE PRIORITY IS MAINTAINING STREET SIDEWALKS AND INFRASTRUCTURE RESIDENTS RATE.

THAT IS THE MOST IMPORTANT AREA TO FOCUS ON.

AND WE SAW THAT THE SATISFACTION IS MUCH HIGHER THAN OTHER COMMUNITIES WHEN IT COMES TO STREET SIDEWALKS AND INFRASTRUCTURE, BUT STILL AT RATE AT NIGHT THAT HAVE 10 ITEMS FOR THIS QUESTION.

AND THEN THE SECOND HIGHEST PRIORITY IS COMMUNICATION.

UM, AND THEN THIRD IS OVERALL TRAFFIC FLOW.

NEXT SLIDE.

YEAH.

SO THIS TABLE SPECIFICALLY FOCUSED ON PUBLIC WORKS.

THE TOP FOUR PRIORITIES ARE ADEQUACY OF STREET LIGHTING, SIDEWALKS, NEIGHBORHOOD STREETS, AND THEN STRAIGHT STREET DRAINAGE.

NEXT SLIDE.

SO HERE'S THE TABLE FOR PUBLIC SAFETY HERE.

THERE'S TWO PRIORITIES THAT REALLY STAND OUT.

UM, JUST GENERAL EFFORTS TO PREVENT CRIME.

AND THEN VISIBILITY OF POLICE AND NEIGHBORHOODS.

NEXT SLIDE.

THEN HERE ARE THE TOP PRIORITIES FOR CODE ENFORCEMENT HERE.

THERE'S FOUR AREAS THAT STAND OUT, WHICH IS IN 40 CLEAN THEM, JUNK AND DEBRIS ON PRIVATE PROPERTY, ENFORCING, MOWING AND CUTTING OF WEEDS AND GRASS AND PRIVATE PROPERTY AND THEN ENFORCING THEM TO EXTERIOR MAINTENANCE, BOTH RESIDENTIAL PROPERTY AS WELL AS BUSINESS PROPERTIES.

NEXT SLIDE.

AND THEN FOR PARKS AND RECREATION, THE TOP PRIORITIES ARE SENIOR CITIZEN PROGRAMS AND THEN THE QUALITY OF FACILITIES AT CITY PARKS.

NEXT SLIDE.

SO I'VE GOT A FEW OTHER VARIOUS FINDINGS TO TAKE A LOOK AT.

AND THIS QUESTION WE ASKED RESIDENTS WHICH OF THESE SERVICES ARE THE MOST IMPORTANT? AND THEY WERE ABLE TO PICK THEIR TOP THREE CHOICES.

SO THE ONE RATED AS THE MOST IMPORTANT WAS LAW ENFORCEMENT, PERSONNEL PROGRAMS AND ACTIVITIES.

SECOND WAS FIRE AND LIFE SAFETY PERSONNEL PROGRAMS AND ACTIVITIES.

AND THE THIRD WAS FLOOD CONTROL.

NEXT SLIDE.

SO THIS QUESTION IS WHEN WE ASKED ON THE SURVEY FOR THE FIRST TIME ON THIS YEAR SURVEY, SO WE ASKED RESIDENTS TO RANK THE IMPORTANCE OF THE SIXTH CITY COUNCIL STRATEGIC PRIORITIES.

BUT ONE BEING THE MOST IMPORTANT, SIX IS THE LEAST IMPORTANT.

SO THIS SHOWS A BREAKOUT OF WHAT PERCENTAGE OF RESIDENTS EAST PRIORITY AS A ONE, TWO, THREE, FOUR, FIVE OR SIX.

AGAIN, ONE IS THE MOST IMPORTANT, SIX IS THE LEAST IMPORTANT.

UH, BEATIFICATION IS THE ONE THAT HAD THE HIGHEST PERCENTAGE OF RESIDENTS RATED AS EITHER THE FIRST OR MOST OR SECOND MOST IMPORTANT PRIORITY.

AND FOR THE OTHER FIVE PRIORITIES, THE MEAN RATING, UH, WAS VERY, VERY SIMILAR.

EACH OF THOSE FIVE.

UM, IF YOU LOOK AT PARTNERSHIPS AND INFRASTRUCTURE, THEY HAD A HIGHER PERCENTAGE OF RESIDENTS WHO WERE RATED AS A ONE, TWO OR THREE AND LIKE EMPLOYEES OR ECONOMIC DEVELOPMENT.

BUT THEN THEY ALSO HAD A LOT MORE RESIDENTS WHO RATED IT AS A SIX, WHICH IS THE LEAST PRIORITY.

SO IF YOU LOOK AT THE AVERAGE RATING IS VERY, VERY SIMILAR FOR PARTNERSHIPS, INFRASTRUCTURE, FIRE DEPARTMENT, EMPLOYEES AND ECONOMIC DEVELOPMENT AND REDEVELOPED.

NEXT SLIDE.

WE ASKED WHICH SOURCES RESIDENTS USE TO GET INFORMATION ABOUT THE CITY.

AND THIS HAS BEEN CONSISTENT OVER THE OTHER TIMES WE'VE CONDUCTED THE SURVEY, THE TOP SOURCES OF INFORMATION ARE THE LOCAL NEWSPAPER, CITY'S WEBSITE, RESIDENTS, HOA.

AND THEN TV NEWS CHANNELS, NEXT SLIDE.

AND THEN HERE WE ASKED RESIDENTS TO RATE THE IMPORTANCE OF VARIOUS REASONS FOR LIVING IN MISSOURI CITY.

UM, SO THE DARK BLUE MEANS THAT'S A VERY IMPORTANT REASON.

THE LIGHT BLUE IS SOMEWHAT

[00:40:01]

IMPORTANT.

UH, THE YELLOW IS NOT SURE, THEN THE PINK MEANS.

THAT'S NOT REALLY AN IMPORTANT REASON.

UM, SO THE MOST IMPORTANT REASONS THAT RESIDENTS ARE LIVING IN MISSOURI CITY INCLUDE SAFETY AND SECURITY, ACCESS TO QUALITY SHOPPING, TYPES OF HOUSING, THE AVAILABILITY OF RETAIL SHOPPING, ACCESS TO RESTAURANTS AND ENTERTAINMENT, AND THEN THE QUALITY OF PUBLIC SCHOOLS.

NEXT SLIDE.

SO THAT'S SO JUST REALLY, THAT'S EVERYTHING THAT I HAD.

JUST A QUICK RECAP, SAW THAT RESIDENTS HAVE A POSITIVE PERCEPTION OF THE CITY, UM, VERY HIGH RATINGS AS A PLACE TO LIVE AND AS A PLACE TO RAISE CHILDREN.

OVERALL, THE SATISFACTION RATINGS ARE SIMILAR TO PREVIOUS SURVEYS AND GENERALLY OVERALL IT'S A GOOD THING BECAUSE ONCE AGAIN, YOUR RATINGS ARE MUCH HIGHER THAN OTHER COMMUNITIES.

ONE OF THE ONES THAT ESPECIALLY STANDS OUT AS CUSTOMER SERVICE, BUT AS WE SAW THERE ARE A LOT OF OTHER AREAS ALSO WHERE YOU ATE AT MUCH HIGHER THAN OTHER COMMUNITIES.

AND THEN THE TOP PRIORITIES ARE MAINTAINING STRING SIDEWALKS, INFRASTRUCTURE, COMMUNICATION WITH THE PUBLIC AND THEN POLICE AND FIRE SERVICES.

SO THAT IS EVERYTHING THAT I HAD.

UM, DOES ANYONE HAVE ANY, ANY QUESTIONS OR COMMENTS? I'M NOT HEARING ANY QUESTIONS.

THANK YOU JASON.

UM, ONE MORE TIME, ONE LAST CHANCE.

DOES ANYONE HAVE ANY QUESTIONS FOR JASON? ALRIGHTY.

THANK YOU.

ALRIGHT, THANKS EVERYONE.

HAVE A GOOD DAY.

THANKS.

WE WILL MOVE ON TO ITEM TWO C PRESENTATION OF POTENTIAL EXECUTIVE SEARCH FIRMS FOR THE POSITION OF CITY MANAGER.

GOOD EVENING COUNCIL.

UM, TONIGHT.

UM, WE HAVE THE TOP THREE EXECUTIVE SEARCH FIRMS FROM THE COUNCIL'S EVALUATION MATRIX SCORING, WHICH WERE, WILL BE BAKER TILLY, SGR AND GOV H UH, WILL PRESENT THEIR PROPOSALS TONIGHT TO THE CITY COUNCIL.

EACH FIRM WILL HAVE 20 MINUTES TO PRESENT THEIR PROPOSAL AND COUNCIL WILL HAVE 15 MINUTES TO ASK FOLLOW UP QUESTIONS FROM EACH EXECUTIVE SEARCH FIRM.

AT THE END OF THIS PROCESS, COUNCIL WILL VOTE ON THE TOP FIRM THAT WILL REPRESENT THE CITY AND IT SERVES FOR THE NEXT CITY MANAGER.

UH, IF WE DON'T HAVE ANY QUESTIONS, THE FIRST FIRM UP WILL BE BAKER TILLY AND THE REPRESENTATIVE WILL BE EDWARD WILLIAMS. OKAY, EVERYBODY GIVE ME ONE MOMENT WHILE I GET YOU TO THE BREAK ROOM.

[00:45:23]

OKAY.

HEY SHANNON, I'M SORRY.

YOU WERE SUPPOSED TO BE IN THERE WITH THEM.

YES.

YOU AND MARTIN BOTH OR JUST YOU AND ME AND MARTIN? BOTH.

JOYCE.

YES, THEY ARE SUPPOSED TO BE IN AN OPEN MEETING SO EVERYONE SHOULD BE ABLE TO HEAR WHAT'S GOING ON.

IT'S AN OPEN MEETING.

OKAY, NO WORRIES.

OKAY, I'LL BRING THEM BACK.

YEAH, JUST LET ME KNOW WHEN EVERYBODY'S BACK.

NO PROBLEM THERE.

YES, I WILL.

WHEN EVERYBODY'S BACK.

NO PROBLEM.

[00:50:07]

AND DOUG, JUST TO LET YOU KNOW, THE REST OF US IN THE BREAKOUT ROOM SESSIONS, UH, GOT TIMED OUT SO WE HAD LOVED COMING BACK INTO THE MAIN SESSION.

IF YOU WANT TO PUSH US BACK TO A BREAKOUT SESSION, I WILL.

GREAT.

THANK YOU.

ONE MOMENT.

THANK YOU.

DOUG, THIS IS ANTHONY RELEASES ARE, ARE WE GOING BACK INTO A BREAK ROOM? ARE WE TO REMAIN HERE? I SEE THE POPUPS, SO I JUST WANT TO WHERE WE'RE, WHERE WE'RE GOING TO GO? NO.

SO, UH, WE SHOULD, WHAT'S HAPPENING COUNCIL MEMBER RULE IS, IS THAT AS THE FIRMS ARE PRESENTING THERE, THEY SHOULD BE COMING OUT, UP, OUT OF THE BREAKOUT ROOM AND JOINING US.

SO THE FIRMS THAT ARE NOT PRESENTING SHOULD STILL BE IN THE BREAKOUT ROOMS. OKAY.

AND AGAIN, JUST GIVE ME ONE MORE.

SAME THING.

THIS IS SHANNON PLEASANT.

DOUG.

YES, I'M HERE.

OKAY.

I WANTED TO LET YOU KNOW, I STILL CAN'T HEAR ANYTHING.

OKAY.

I APOLOGIZE.

THANK YOU.

NO WORRIES.

ALRIGHTY.

WE CAN GET STARTED.

MY APOLOGIES.

NO PROBLEM.

BAKER TILLY.

YOU CAN, IF YOU COULD START OVER, I WOULD APPRECIATE IT.

WELL, SORT OF LAYER.

WE'LL BE GLAD TO.

UM, I'M SORRY.

UM, THIS IS SHANNON PLEASANT.

CAN EVERYONE HEAR OKAY? YEAH, THIS IS MAYOR FORD.

I CAN HEAR YOU.

YES.

YES.

YOU MAY HAVE HEARD

[Item 2C]

WHAT I NEEDED TO, I NEEDED TO BEFORE THE PRESENTERS STARTED PRESENTING.

I NEEDED TO LET EVERYONE KNOW THAT THE PRESENTERS HAVE A HARD 20 MINUTE PRESENTING TIME.

AT THAT TIME I WILL YELL, PLEASE STOP.

I'LL GIVE YOU A FIVE MINUTE WARNING AND THEN FOLLOW UP.

COUNSEL WILL HAVE 15 MINUTES TO ASK QUESTIONS.

I WILL ALSO GIVE YOU A FIVE MINUTE WARNING.

WE WANT TO ENSURE THAT ALL THE FIRMS HAVE EQUAL TIME TO PRESENT AND FOR COUNCIL TO HAVE A FOLLOWUP QUESTION.

THANK YOU SHANNON.

NOW, WHENEVER THE FIRM IS READY TO PRESENT, JUST LET ME KNOW AND I WILL START THE TIMER.

ALL RIGHT, I BELIEVE WE'RE READY.

UH, YOU MIGHT HAVE A GOOD EVENING CHUCK ROAR WITH BAKER TILLY AND ALSO I HAVE ON THE LINE DR. EDWARD WILLIAMS, WHO'S KNOWN TO MANY OF YOU IN MISSOURI CITY.

ORDINARILY YOU WOULD HAVE PENNY HEMIN OVER, UH, SHARING THIS PRESENTATION WITH EDWARD, BUT SHE HAD AN UNAVOIDABLE CIRCUMSTANCE THAT AROSE.

SO I'M STEPPING IN FOR THE EVENING AND GOING FORWARD, YOU WILL WORK WITH EDWARD AND PATTI IF YOU WERE TO HONOR US BY SELECTING US.

BUT THEN I WOULDN'T BE A PART OF THE PROCESS AS PART OF THE TEAM.

WE DO WORK IN A TEAM

[00:55:01]

ENVIRONMENT.

NEXT SLIDE PLEASE.

UH, NEXT SLIDE PLEASE.

UH, TO RESPECT THE, CAN WE GO BACK ON? YEAH.

ALL RIGHT.

LET ME TALK BRIEFLY ABOUT, UH, WHAT WE WOULD LIKE TO SHARE WITH YOU.

I'LL BE SHARING ABOUT HALF THE SLIDES AND I'LL PASS IT OVER TO EDWARD.

UH, WE DO KNOW YOU HAVE A TIMELINE, WE'LL TRY TO BE RESPECTFUL OF THAT, BUT IF THERE'S ANY AREAS WHERE YOU NEED ADDITIONAL INFORMATION, PLEASE I ASK, UH, WE'D LIKE TO TALK ABOUT BAKER TILLY AS A FIRM, HOW WE LIKE YOU OR RESPONDING TO THE COBIT 19 AND DAMMIT, I WANT TO TALK A LITTLE BIT ABOUT OUR TEAM AND OUR EXPERIENCE AND OUR RECORD OF ACCOMPLISHMENT.

AND THEN I'LL TURN IT OVER TO EDWARD AND THEN WE'LL, AND I'LL STEP BACK IN AND PARTNER WITH EDWARD ON ADDRESSING YOUR QUESTIONS.

NEXT SLIDE PLEASE.

UH, OUR CLIENTS AND WE AS A FIRM HAVE BEEN STRONGLY IMPACTED BY THE COBIT 19.

I THINK THIS VIRTUAL INTERVIEW IS, IS EMBLEMATIC OR SYMPTOMATIC OF WHAT IS GOING ON.

ORDINARILY YOU MIGHT CHOOSE TO DO THESE BRING FIRMS IN, IN PERSON, WHICH WE UNDERSTAND, BUT, UH, WE HAVE FOUND WAYS OF DEALING WITH VIRTUAL INTERVIEWS EFFECTIVELY WHILE ALSO HONORING PUBLIC RECORDS, OBLIGATION, PUBLIC MEETING OBLIGATIONS.

WE KNOW SOME OF OUR CLIENTS HAVE LAYOFFS, FURLONG FURLOUGHS, HIRING FREEZE.

WE HAVE ASSISTED CLIENTS WHEN THEY'VE GOTTEN DOWN TO A FINAL CANDIDATE.

AND FOR WHATEVER REASON THAT CANDIDATE CAN'T COME TO THE COMMUNITY.

WE'VE HELPED SET UP VIRTUAL TOURS, NOT ONLY INTERVIEWS BUT TOURS OF THE CITY.

SO WE DO HAVE SECURE PASSWORD PROTECTED INTERVIEW ENVIRONMENTS, UH, AGAIN, WHICH MEET PUBLIC RECORD RESPONSIBILITIES.

NEXT SLIDE PLEASE.

WE THINK WE'RE FAMILIAR WITH THE CITY OF MISSOURI CITY.

UH, I'VE BEEN INVOLVED IN THE EXECUTIVE RECRUITMENT AND NATIONALLY FOR 20 PLUS YEARS, ALMOST 25.

UH, I HAVE INTERVIEWED WITH THE CITY OF MISSOURI CITY BEFORE OUR WORK.

OUR CITY HAS WORKED, UH, FOR THE CITY OF MISSOURI BEFORE AND EXECUTIVE RECRUITMENTS.

AND I THINK, UH, DR. WILLIAMS, UH, KNOWLEDGE AND TRACK RECORD WITH THE CITY SPEAK FOR ITSELF.

WE ALSO UNDERSTAND THAT, UH, MISSOURI CITY IS ONE OF THE MOST DIVERSE AND RACIALLY, CULTURALLY, ETHNICALLY, UH, COMMUNITIES IN THE HOUSTON AREA.

IN THE STATE OF TEXAS.

WE RESPECT THAT.

WE UNDERSTAND THAT, AND WE'LL CONDUCT THE RECRUITMENT ACCORDINGLY.

NEXT SLIDE, PLEASE.

NEXT SLIDE PLEASE.

A BAKER TILLY ORIGINALLY WAS A TAX AND ADVISORY FIRM.

IT'S NOW GROWN OVER 4,000 EMPLOYEES, BUT I CAN ASSURE YOU THAT WHILE IT'S A HUGE FIRM, UH, RELATIVELY SPEAKING, UH, YOU'RE GOING TO DEAL WITH THE SAME INDIVIDUALS THAT BEFORE WE JOINED BAKER TILLY, UH, WE WERE SPRAYING STEP WATERS.

PRIOR TO THAT, WE WERE WATERS.

WE HAVE THE SAME STAFF, THE SAME TRIBE IMPROVE PROCESSEES.

SO YOU'RE DEALING WITH A RELATIVELY SMALL NUMBERS.

THOSE INDIVIDUAL WHO ARE BACKED UP BY THE RESOURCES OF A LARGER, UH, GLOBAL FIRM ACTUALLY, UH, IN THE UNITED STATES ARE A LITTLE OVER 4,000 EMPLOYEES WORLDWIDE.

THERE'S OVER 30,000, UH, THEY ARE EMPLOYEES WHO DEAL IN THE PUBLIC SECTOR.

WE OFFER MANY, MANY YEARS OF PUBLIC SECTOR EXPERIENCE OF SUCCESSFULLY COMPLETING RECRUITMENTS.

AND IN THE LAST FIVE YEARS OR SO, WE HAVE CONDUCTED

[01:00:01]

OVER A THOUSAND EXECUTIVE RECRUITMENTS FOR A VARIETY OF CLIENTS, CITIES, COUNTIES, SPECIAL DISTRICTS, UH, NATIONWIDE.

YEAH.

NEXT SLIDE PLEASE.

WE HAVE OFFICES ALL OVER THE UNITED STATES, UH, UH, IN TEXAS.

UH, IN THE AUSTIN AREA, HOUSTON AREA, UH, DALLAS, FORT WORTH.

UH, THEN WE ALSO HAVE OFFICES MAXIMALLY.

UH, THE VALUE OF THAT IS THAT WE HAVE CONTACTS ACROSS THE NATION AND WE HAVE CONDUCTED RECRUITMENTS IN OVER 38 STATES, WHICH GIVES US A BROAD, BROAD AND DEEP NETWORK OF INDIVIDUALS.

IF WE WANT TO DISCUSS THE POTENTIAL FOR CANDIDATES IN A CERTAIN AREA AND WE HAVE THE RESOURCES AND THE CONTACTS AND THE NETWORK TO DO THAT, IF WE WANT TO VET CANDIDATES, WE'D HAVE THE RESOURCES AND THE NETWORK TO DO THAT, ALL OF WHICH WOULD BE OF VALUE TO THE CITY OF MISSOURI CITY PROCESS.

NEXT SLIDE PLEASE.

WELL, I THINK I'VE ALREADY PRETTY WELL ADDRESSED THAT.

SO IN THE INTEREST OF TIME, LET'S MOVE ON TO THE NEXT SLIDE.

AGAIN, LET'S MOVE ON PLEASE.

UH, I HAVE THE HONOR OF DIRECTING THE PUBLIC SECTOR RECRUITMENT STAFF.

UH, WE HAVE FIVE RECRUITERS, ALL HAVE A PUBLIC SECTOR BACKGROUND, ALL HAVE GRADUATE DEGREES, ALL HAVE EXPERIENCE IN MUNICIPAL OR COUNTY ENVIRONMENT, SO THEY UNDERSTAND THE PUBLIC SECTOR.

I UNDERSTAND WHERE THE RUBBER MEETS THE ROAD, SO TO SPEAK.

NEXT SLIDE PLEASE.

OH, VERY PROUD OF THE TEAM WE OFFER.

UH, WE HAVE ART DAVIS AND KANSAS CITY ART IS A FORMER CITY MANAGER, UH, PATTY, HIM AND OVER IN ST PAUL I DISCUSSED MS HEMIN OVER EARLIER.

SHE'S A FORMER SCHOOL SUPERINTENDENT, UH, SHARON CLUMP AND ST PAUL WHO'S A FORMER FINANCE DIRECTOR.

SHE'S ALSO MANAGED A LARGE A NOT FOR PROFIT ORGANIZATION, STAY MONITOR IN RICHMOND.

VIRGINIA HAS A VERY INTERESTING BACKGROUND AND HE'S BEEN A COUNTY MANAGER AND ALSO A COUNTY ATTORNEY.

AND THEN I THINK MANY OF YOU KNOW, EDWARD, HE BRINGS A 20 YEARS OF EXPERIENCE IN HUMAN RESOURCES AND ORGANIZATIONAL DEVELOPMENT.

NEXT SLIDE PLEASE.

AGAIN, NEXT SLIDE PLEASE.

WE, UH, WE HAVE CONDUCTOR RECRUITMENTS AS I SAID EARLIER, ALL OVER THE NATION.

I THINK THERE IS A MORE EXHAUSTIVE LISTING IN OUR, UH, IN OUR PROPOSAL.

UH, SOME OF OUR RECENT CITY MANAGER RECRUITMENTS, THE CITY OF PARIS, TEXAS, UH, PORT ARTHUR, TEXAS, BEEVILLE, TEXAS, UH, CHIEF FINANCIAL OFFICER OF CITY OF PALACE.

WE RECENTLY COMPLETED A CITY ATTORNEY SEARCH FOR SCOTTSDALE, ARIZONA.

AND RIGHT NOW WE'RE CONDUCTING TWO RECRUITMENTS FROM FORT COLLINS, COLORADO, CHIEF FINANCIAL OFFICER, AND ALSO THE CHIEF.

AND THIS WILL JUDGE.

SO WE HAVE A BROAD UNDERSTANDING OF THE PUBLIC SECTOR ENVIRONMENT, THE VARIOUS SKILLS INVOLVED, THE, THE NETWORK AND THE PROCESSES TO GET YOU THERE.

AT THIS TIME.

I'D LIKE TO MOVE ON TO THE NEXT SLIDE AND TURN IT OVER TO EDWARD PLEASE.

THANK YOU, CHUCK.

GOOD EVENING AGAIN, MAYOR AND COUNCIL.

UM, WHEN IT COMES TO A CITY MANAGER, I THINK WE ARE, UM, VERY CLEAR THAT IN MOST INSTANCES CITIES ARE LOOKING FOR WHAT WE CALL THE IDEAL CANDIDATE.

THIS INDIVIDUAL MUST PRESENT, UM, THE LIST SIMILAR TO THE ONE, AGAIN IN THE INTEREST OF TIME, BUT WE'RE LOOKING FOR SOMEONE.

UH, MOST CITIES WOULD WANT TO FIND SOMEONE THAT HAS THE RIGHT EDUCATION, THE RICE ABILITY, THE RIGHT TEMPERAMENT, THE ONE THAT GETS ALONG WITH THE COMMUNITY, GETS ALONG WITH ALL OF THOSE THINGS LISTED.

AND ON TOP OF THAT,

[01:05:01]

THAT INDIVIDUAL MUST HAVE A SENSE OF HUMOR.

UH, SO LET'S GO TO THE NEXT SLIDE AND WE'RE GOING TO TRY TO MOVE THROUGH THIS A LITTLE QUICK.

UH, LITTLE EXPEDITIONS.

THEY HAVE TO ENSURE THAT WE CAN GET ALL THE, UM, SO THE QUESTION THEN BECOMES, WHERE DO YOU FIND THAT INDIVIDUAL? LET'S GO TO SLIDE 19, DOUG.

UM, THE QUESTION BECOMES HOW DO WE FIND THAT INDIVIDUAL WHO HAS ALL OF THOSE TRAITS THAT WE MENTIONED WHO UNDERSTANDS THE BUSINESS OF CITY MANAGER? LET'S GO TO THE NEXT SLIDE PLEASE.

NEXT SLIDE.

IT'S A SIMPLE ANSWER.

WE ASKED THE COUNCIL, AND THIS IS PART OF OUR PROCESS.

WE SIT WITH EACH COUNCIL MEMBER INDIVIDUALLY AND ASK SPECIFIC QUESTIONS ABOUT THE EDUCATION, THE EXPERIENCE, THE TYPES OF CITY, THE TYPES OF SERVICES, THE PROXIMITY TO METROPOLITAN AREA, THE SPECIFIC CREDENTIALS, EXPERIENCE, ALL OF THOSE THINGS WE ASK ABOUT LEADERSHIP, ATTRIBUTES, MANAGEMENT STYLE, COMMUNICATION, PREGNANCY.

UM, AND THEN WE DISCUSS SOME OF THE ISSUES THAT ARE OFTEN NOT DISCUSSED.

AND THOSE ARE THE, UM, ENVIRONMENTAL CHALLENGES OR OPPORTUNITIES.

UM, BASED ON THAT INFORMATION, UM, WE START CREATING.

NEXT SLIDE PLEASE.

WE START CREATING OUR MARKETING, RECRUITING AND OUTREACH PLAN.

NEXT SLIDE PLEASE.

ONCE WE HAVE THAT, WE GO BACK AND RETWEAK REREVIEW AGAIN AND WE LOOK AT THE CITY OF STRATEGIC PLAN.

WE LOOK AT YOUR VISION, YOUR MISSION, YOUR VALUES, GOALS, COUNCIL PRIORITIES.

WE LOOK AT ALL OF THE THINGS THAT ARE ESSENTIAL AND DEVELOP A PROFILE THAT IN OUR MIND IS YOUR IDEA OR YOUR VIEW OR DESIRE OF THE CITY MANAGER YOU SEEK.

ONCE WE'RE DONE WITH THAT, THEN WE LODGE A NATIONAL OR LOCAL SURVEY.

SOME CDS WILL TELL US WE WANT A UM, STATE SPECIFIC SURVEY.

SO I'M SAYING LET'S GO DO A NATIONAL SEARCH AND WE BASICALLY FOLLOW THAT DIRECTIVE IN TERMS OF THE SCOPE OF OUR SEARCH.

UM, AND ONCE WE'RE DONE WITH THAT, WE START A VERY AGGRESSIVE MARKETING RECRUITING AND OUTREACH CAMPAIGN.

GO TO THE NEXT SLIDE PLEASE.

WHERE DO WE GO? WE BASICALLY HAVE AN BASICALLY A THREE FOLD APPROACH TO THIS.

YES, THERE IS THE TRADITIONAL ANNOUNCEMENT ON THE PROFESSIONAL WEBSITES SUCH AS TML AND THE IC AMA OR WHEREVER THE TYPE OF PROFESSIONAL WE SEEK.

IN THIS CASE, CITY MANAGERS ARE OFTEN AT TML OR I SEE A MAY.

THEN IN ADDITION TO THAT, WE ACCESS OUR DATABASE.

IT'S VERY EXTENSIVE.

IT PROVIDES US WITH ACCESS TO A NUMBER OF INDIVIDUALS WHO MAY OR MAY NOT BE LOOKING, BUT WHO BASED ON OUR RELATIONSHIP, WE KNOW THAT WE MAY BE ABLE TO ENTICE THEM WITH THE RIGHT OPPORTUNITY.

NEXT STEP.

NEXT SLIDE PLEASE.

I THINK WE'RE DOWN TO FIVE MINUTES SO I'M GOING TO RUN REAL FAST THROUGH THIS AND THEN WE'LL COME BACK.

BUT BASICALLY WHAT WE DO IS WE USE ALL OUR RESOURCES.

WE REACH OUT TO AN INDIVIDUAL, WE GATHER RESUMES FROM ALL OF THE INDIVIDUALS WHO MEET THE CRITERIA BASED ON THE PROFILE WE'VE DEVELOPED AND CREATED A BROCHURE FOR THAT PURPOSE.

AND WE BASICALLY THEN GO TO SLIDE 26 PLEASE.

WE BASICALLY THEN PROVIDE A SEMIFINALIST REPORT WHICH BASICALLY PROVIDES ANSWERS, DUE DILIGENCE QUESTION QUESTIONS.

NEXT SLIDE.

BUT IT'S NOT ONLY THE ANSWERS TO THE WRITTEN QUESTIONS, WE ALSO PERFORMED SPECIFIC.

IT'S KIND OF LIKE A WRITTEN INTERVIEW THAT WE CONDUCT.

WE THEN DO, UM, UH, AES, WE GIVE YOU A SEMIFINAL LIST OF THE INDIVIDUALS WHO APPLY FOR THE POSITION.

UM, AND WE PROVIDE YOU WITH A RATIONALE FOR WHY WE'RE MOVING THEM FORWARD OR NOT.

PROBABLY ONE OF THE MOST CRITICAL PIECES IS BASED ON THAT PROFILE.

WE'VE DEVELOPED A SERIES OF QUESTIONS WHICH WE FORWARD TO EACH APPLICANT SO THAT WHEN WE PROVIDE YOU WITH A SEMIFINALIST REPORT, YOU ALSO HAVE ACCESS TO THE INDIVIDUAL SO YOU CAN SEE HOW THEY ANSWER THE SPECIFIC QUESTION.

LONG STORY SHORT, YOU GET TO MAKE FIVE MINUTES.

THANK YOU.

THANK YOU.

THANK YOU.

YOU GET TO DECIDE WHO TO INVITE FOR THE FINAL INTERVIEW.

UM, AND I'M GOING TO BASICALLY SKIP THROUGH AND BRING IT BACK TO CHUCK.

UM, ONCE WE HAVE COMPLETED WHAT WE CALL IS AN EXHAUSTIVE BACKGROUND, WHICH WE'LL ANSWER MORE IN DETAIL.

SO LET'S GO TO SLIDE 31 AND CHUCK, PLEASE TAKE OVER.

I'D BE GLAD TO, UH, SAY A LITTLE

[01:10:01]

FURTHER PLEASE.

ONE MORE.

THERE WE GO.

UH, ONE OF THE UNIQUE ASPECTS OF OUR, UH, PROCESS IS UTILIZATION OF A MANAGEMENT STYLE ANALYSIS, WHICH IS AN ONLINE INSTRUMENT.

WE ASK THE HIRING AUTHORITIES, IN THIS CASE, THE CITY COUNCIL TO COMPLETE THE ONLINE INSTRUMENT.

IT TAKES YOU ANYWHERE FROM 40, 45 MINUTES OR SO.

UH, WE GIVE YOU AN ONETIME USERNAME AND PASSWORD.

YOU GO ONLINE FOR THAT.

AND THEN IF WE HAVE A MAJORITY OF THE CITY COUNCIL, FIVE OR MORE THAN WE CAN CREATE A VALIDATED BASELINE FOR THE CITY OF MISSOURI CITY.

UH, THE INSTRUMENT LOOKS AT HOW, WHAT YOUR PRIORITIES ARE OR THE BEHAVIORS AND COMPETENCIES FOR YOUR NEXT CITY MANAGER.

AND THEN WE HAVE THOSE, THE FINALIST INDIVIDUALS, THE FINAL THREE, FOUR, FIVE, SIX EVER HAVE ANY JEWS REFERRING THE MISSOURI CITY FOR THE INTERVIEW PROCESS? WE HAVE THEM COMPLETE THE SAME INSTRUMENT.

AND THEN WE CAN COMPARE WHAT YOU SAID YOU WERE SEEKING.

WE HAVE YOUR BASELINE, NOT A TEXAS, NOT A NATIONAL, BUT YOUR BASELINE.

AND WE CAN COMPARE THOSE CANDIDATES AND WHERE THERE'S GAPS, UH, WHERE THEY MAY FALL SHORT IN SOME AREAS THAT MAY BE STRONGER THAN OTHERS.

YOU CAN SEE A SAMPLE REPORT ON THE RIDE.

THIS CANDIDATE HAD ONE ISSUE IN ONE AREA INDICATED BY THE RED, BUT GENERALLY POSITIVE.

SO THERE'S NO PERFECT CANDIDATE, BUT WE CAN GET AS CLOSELY AS POSSIBLE UTILIZING THAT ANSWER.

SO I THINK WE'VE SAID A LOT.

WE'VE PRIVATE GIVE YOU A RELATIVELY RAPID, YOU HAVE OUR PROCESS.

WITH YOUR PERMISSION, I'D LIKE TO TURN IT OVER TO YOU FOR QUESTIONS YOU MIGHT HAVE FOREVER OR FOR ME.

OKAY.

COUNSEL, YOU HAVE 15 MINUTES FOR QUESTIONS.

OKAY.

THIS IS COUNCIL MEMBER MARULA IN YOUR RFP YOU STATED THAT THERE WAS AN EXCEPTION TO SECTION 7.5.

UM, HOW DO WE WORK THROUGH THAT? WHERE IS THAT STILL THE CASE? UH, NONE.

I HAVE TO PULL UP THE PROPOSAL IF YOU CAN.

THAT'S THE SECTION REFERRING TO THE LEGAL FROM LEGAL REQUIREMENT, I THINK.

YEAH, OUR UH, OUR FIRM HAS LEGAL REVIEW ALL OF THE STANDARD CONTRACT REQUIREMENTS IN ADVANCE.

THEY SOMETIMES ISSUE A POTENTIAL EXCEPTION FOR, THERE MIGHT BE SOME DISCUSSION.

I'M TRYING TO GET THAT REAL QUICKLY SO I CAN RESPOND DIRECTLY TO YOUR QUESTION.

I GUESS FOR THE SAKE OF TIME YOU GUYS CAN, YOU KNOW, IF IT'S GOING TO TAKE A LITTLE TIME AND YOU GUYS CAN REPLY TO IT ON EMAIL, BUT IT IS, IT WAS SOMETHING THAT STOOD OUT FOR ME.

AND THEN MY LAST QUESTION, THE SECOND QUESTION IS, IS THAT, UM, CAN YOU TELL ME A LITTLE BIT MORE ABOUT YOUR PREDICTIVE ANALYSIS TOOL? THAT REALLY CAUGHT MY ATTENTION.

I LIKE TO LEARN MORE ABOUT IT.

ALL RIGHT, WELL THAT'S THE, THAT IS THE, UH, MANAGEMENT STYLE ANALYSIS THAT I WAS DISCUSSING IS WE ACTUALLY UTILIZE A PRODUCT UNDER LICENSED TTI, SCOTTSDALE.

THEY'RE ONE OF THE LARGEST EDUCATIONAL AND EVEN DEVELOPMENT CORPORATIONS IN THE COUNTRY.

THEY HAVE OVER A 30 YEAR TRACK RECORD AND IS SOMEWHAT BASED ON DISK.

UH, BUT I WOULD REFER THIS DISC ON STEROIDS CAUSE THERE'S A LOT MORE TO IT THAN SIMPLY A DISC PROFILE.

AND IT GIVES US A, IT DOES A COUPLE OF THINGS.

ONE, IT HELPS MATCH PEOPLE TO SITUATIONS.

THEN ALSO WE BELIEVE IT INCREASES THE POTENTIAL FOR LONGEVITY.

UH, SOMETIMES IT'S, I WOULDN'T SAY IT'S EVER SIMPLE, BUT SOMETIMES YOU CAN FIND INDIVIDUALS WITH THE HARD SKILLS NEEDED FOR THE JOB, BUT THEY DON'T HAVE THE PEOPLE SKILLS.

AND, UH, WE FOUND OVER TIME THAT WHEN PEOPLE DON'T WORK OUT IN JOBS, IT'S SELDOM BECAUSE THEY DON'T HAVE THE TECH PAST BECAUSE THEY DON'T HAVE PEOPLE'S SKILLS.

AND THAT'S REALLY WHAT WE'RE TRYING TO EVALUATE, MEASURE AND

[01:15:01]

PREDICT.

UH, THIS IS FLOYD EMERY.

UH, HAD A QUESTION AS FAR AS, UH, THE SOURCES THAT YOU RELY ON WHEN YOU ARE LOOKING FOR CANDIDATES.

AND OF COURSE YOU INDICATED THAT YOU HAD A, UM, UH, I GUESS A, A DATABASE OF INFORMATION, UH, FOR PEOPLE WHO, UH, I, I GUESS OVER, UM, YOUR MANY SEARCHES, UH, YOU'RE ABLE TO COLLECT THEIR INFORMATION.

YOU HAVE ANY KIND OF A PERCENTAGE OF HOW MANY OF THE, UH, CANDIDATES THAT YOU FILL A POSITION WITH COMES FROM YOUR, UH, YOUR DATABASE AS OPPOSED TO, UH, FROM LINKEDIN.

ARE SOME OF THE OTHER, UH, I GUESS MORE COMMON PLATFORMS THAT ARE OUT THERE? WELL, I CAN RESPOND THIS WAY.

UH, WHEN WE DO, WHEN WE EVALUATE CANDIDATES, THOSE THAT WE ASKED TO COMPLETE QUESTIONNAIRES, GO A LITTLE FURTHER IN THE PROCESS.

ONE OF THE QUESTIONS WE ASKED THEM IS, HOW DID YOU HEAR ABOUT THE VACANCY? AND,